Faustina Berchie
Data Entry Specialist
Baltimore, MD 21207
***********@*****.***
A dedicated and reliable professional with 5 years of customer service experience. Seeking to gain more experience to master my skills and a position as a data entry specialist where I can maximize my skills in a demanding work environment. Display excellent communication skills. Learns at a fast pace. Extremely organized. Very detailed oriented.
FUNCTIONAL AREAS OF EXPERTISE
• MS Word
• Advance MS Excel
• Outlook
• Access
• Typing Skills - 65wpm
• Excellent Spelling and grammar skills
• Data management
Authorized to work in the US for any employer
Work Experience
Data and Inventory Specialist
DOLLA TREE - Baltimore, MD
January 2021 to Present
• Prepare documents for data entry
• Verify, update and correct source document
• Enter data into designated database and forms
• Check printouts and perform statistical checks for accuracy
• Record all tasks and activities
• Prepare and submit reports
• Route data to appropriate staff
• Research and retrieve request data
• Perform daily control functions
Picker/Packer
Amazon Fulfillment Center - Baltimore, MD
September 2020 to December 2021
• Packing incoming stocks away
• Taking inventory
• Reporting shortages
• keeping records of incoming and outgoing shipments
• picking orders as requested by management
• Sealing and tagging containers
• Confirming accuracy of orders
• Signing pick tickets to confirm
Customer Service Representative/Cashier
HHGREG - Owings Mills, MD
December 2018 to June 2020
• Responded to calls and answer questions regarding purchases and orders
• Solving customer problems with orders
• Greeted and assisted customers with finding products
• Sorted and filed receipts in safe
• Processed purchases and returns
• Upholds key holder responsibilities regarding products in store
• Utilizes Microsoft Office to maintain inventory
Secretary
Firm Movers - Baltimore, MD
December 2017 to August 2018
• Responded/ transferred calls and obtained messages for employees
• Completed sales calls to gather customer information
• Sorted and distributed mail, responded to: emails, inquiries and contracts
• Relayed bid estimates and contracts
• Utilized Microsoft Office to complete contracts and send letters to customers Head of Finance
EL Dunamis Company - kumasi
January 2015 to July 2017
• Taking charge of company's finance
• Conducting risk management
• Approving or rejecting budgets
• Forecasting Financial results
• Assessing risk in Financial transaction
Education
Bachelor's degree in Banking & Fianace
Christian Service College University - kumasi
October 2010 to August 2014
Skills
• Shipping & Receiving
• Risk Management
• Order Picking
• Financial Report Writing
• Warehouse Experience
• Financial Analysis
• Strategic Planning
• Process Improvement
• Budgeting
• Project Management
• Packaging
• Microsoft Project
• Business Analysis
• Computer Networking
• Pricing
• Direct sales
Certifications and Licenses
Bachelor of Arts
October 2010