Veronica Dominguez

Cell: 801-***-****

adw9qn@r.postjobfree.com

CAREER SUMMARY

Highly-motivated bilingual Spanish/English speaking with 4+ years of Customer and Personal Service where I have the knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. I currently hold a Class A CDL license. I attended mountain west for my cdl school. SKILLS

Technical Work Ethic Interpersonal

● Types over 40 WPM ● Self-Disciplined ● Motivated

● Microsoft Office Suite ● Detail-Oriented ● Team Player

● Email / Internet Literate ● Responsible ● Youth Communicator WORK EXPERIENCE

WEX INC/ CUSTOMER SERVICE 08/2018 – 11/2019

● Answer inbound calls from truck drivers, truck stops, and company owner.

● Verify information for all clients, including updating fuel cards and company information.

● Resolve discrepancies in accounting records.

● Operate computers programmed with accounting software to record, store, and analyze information.

● Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.

● Receive, record, and bank cash, checks, and vouchers.

● Comply with federal, state, and company policies, procedures, and regulations.

● Match order forms with invoices, and record the necessary information. OWCAP/CSBG COORDINATOR 11/2015 -06/2018

● Conduct intake interview with clients review client application, personal information gathered

● Case management conducting with clients on information problems and barriers clients are having

● Provide direct client services or referrals to the client based upon the areas identified in the issues.

● Front desk personnel with desire to work with the public office environment

● Coordinating, monitoring projects and tracking information.

● Demonstrated proficiency with computers: Microsoft Word, Outlook and Excel Performs general clerical and administrative tasks for all agency programs, including data entry, copying, faxing, collating, and filing documents and materials.

Morales Transport 09/2022 – 01/2023

Dispatcher.

● get load interstate/out state. for owner operator handle contracts from companies for loads

● paper work email,phone calls,records,mail,dot miles recorded reports,files.eld.

● disclosure for company policies clear house dot

● maintain records of expenses tax reports ready every quarter EDUCATION Weber Basin High / High-School Diploma.