Customer Service Bank Teller
Resume:
Alexandra Martz **** N Lincoln Ave
Taylorville, Il 62568
****.*********@*****.***
EXPERIENCE
First National Bank, Taylorville, IL— Bank Teller
August 2022 - April 2023 part-time
● Customer experience and waiting on customers
● Doing the Drive up and Lobby
● Handling tax payments from the courthouse
● Doing basic transaction
● Doing computer work, filing, printing, organizing, transfer customers to the correct departments
● Cultivating customer relationships
● Handle the coin machine responsibilities for wrapping customer coins
● Counted the money for the vault along with coworkers
● Helped with check ordering and address change for the accounts
● Made over-the-counter checks for customers
Kroger, Taylorville, IL — Team Member
November 2021 - Currently working there part-time
● Worked in the Pickup department, Starbucks, Cashier, and Floral department
● While there focused on customer service and serving the public
● Created good trusting relationships with the customers encouraging them to come back
● Responsible for handling the money for Starbucks, and Floral
● While working in the Floral Department made signs and prices for plants on the computer
● Responsible for ordering the plants once a week, organizing them, and putting them out for customers in the store
● Made fruit baskets and flower bouquets, bows, and corsages
● Did deliveries for Floral and charged them accordingly
● While in Starbucks worked with the manager to organize and put together a nighttime checklist on my laptop
Apex Physical Therapy, Taylorville, IL - Physical Therapy Technician/ Aide
August 2021 - October 2021
● Answering phone calls, making phone calls to patients to verify appointment dates and times
● Making appointments for patients
● Filing insurance documents into the computer filing system
● Calling various insurance companies to verify accounts
● Cleaning, laundry
● Helping assist PT or PTA with cold pack/ hot pack or ultrasounds on the injured area
● Helping assist the patients during the exercises
● Managed the checklist to make sure all of the exercises were done in a timely fashion
Education
High School
Graduated 2016 - Graduated a
year early
Northern Guilford,
Summerfield, NC
College
University of North
Carolina At Greensboro
2016- 2019
Major: Business
Administration
Concentration: Management
Lincoln Land University
Continuing my studies for
Business Administration
At School
While at school I have taken
an Accounting course,
Multiple Computer Courses
including 2 classes on Excel,
and many Business courses. I
am proficient in customer
service and Computer Savvy.
Skills/ Traits
Hard worker, Multitask
Proficient, Always on time,
Great at Handling any
customer service issues,
Computer Savvy, Time
Management Oriented,
Money Skills, Patient, Kind,
Humble, Understanding,
Self Starter
Contact this candidate