Customer Service Biomedical Technician

Brooks W. Fisher

***** ******* **

Tampa, FL ****5

EMAIL: *************@*****.***

Phone: 813-***-****

TECHNICIAN

Biomedical Field Networking Computer Repair Help Service Desk

Expert Computer and Technical skills that include complex troubleshooting, electromechanical expertise and computer repair. Responsive with an ability to quickly identify computer, and electro mechanical related problems that have proven a significantly savings thousands of dollars in productivity.

QUALIFICATIONS:

Over 23 years’ experience in technical field services.

Strong hardware and technical customer service skills.

Microsoft Certified Professional, Microsoft Corporation, Redmond WA

EMPLOYMENT EXPERIENCE:

2008 to Present Self-Employed, Tampa, FL

Consultant

Q’s Computers

Computer restorations to working order, upgrade, virus removal, networking for homes and small businesses. Setting up racks, structural wiring. Set up IOT internet-controlled houses.

4/20 to 7/20 Baxter Healthcare 7511 114th Ave, Largo, FL 33773

●Evaluated and wrote up rectification processes needed to return to functionality peritoneal dialysis machines to recommission to the field for profitability.

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2006 to 2008 Universal Hospital Services, 5911-A Breckenridge Parkway, Tampa, FL 33610 813-***-****

Biomedical Technician

Performed preventative maintenance and verified functionality of numerous pieces of medical Gear.

Responsible for troubleshooting, reconstruction, and calibration and verification of stated factory specifications of copious pieces of medical gear.

2001 to 2006 St. Mary Corwin Regional Medical Center Pueblo, CO

1008 Minnequa Ave. Pueblo, CO 719-***-****

Biomedical Technician

First response to service calls. Responsible for rectification of all pieces of medical machinery. Calibration of equipment to verify functionality and return to profitability.

Responsible for Servicing and repair and maintenance for over 2,500 pieces of medical equipment in three institutions within the Centura Health organization.

2000 to 2001 Mettler-Toledo Safeline Inc, 6005 Benjamin Rd, Tampa, FL 33634 813-***-****

Field Service Technician

Responsible for diagnosing and overhaul metal detectors to factory specified specs.

Provided customer service technical support by phone or in person upon customer request.

1997 to 2000 Convergent Label Technology, 620 Ware Blvd., Tampa, FL 33619 813-***-****

Field Service Technician

Accountable to diagnose and rectify mechanical, electromechanical, and electronic failures. Restored to functionality all issues that have caused issues in performance. Diagnosis down to circuit boards to component level. Diagnosed and wired VFD motors and motor controllers.

Installed and troubleshot photoelectric controlled material handling equipment.

Provided customer service technical support via phone or in person upon customer request.

Installed and serviced directional equip for conveyors via bar code scanners, photo eye, computer verification of weight, by utilizing RAM diversion, creating automated plants that need minimal servicing. A significant amount of labor cost.

Involved in programming photo eyes, barcode scanners, PLC programming, and modification of C++ software/

EDUCATION:

01/87 to 11/00 Hillsborough Community College, 4001 W Tampa Bay Boulevard, Tampa, FL 33614 813-***-****

Associate in Science - Computer Engineering Technology two credit hours shy of Electronics Technology

09/85 to 05/86 University of Northern Colorado, Campus, # 14, Greeley, CO 80631 970-***-****

Coursework in General Studies.

08/81 to 06/85 Roy J Wasson High School, 2115 Afton Way, Colorado Springs, CO 80909 719-***-****

Diploma – General Studies

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