Sales Associate Customer Service
Resume:
Reycita L. Willis
Albuquerque, NM 87110
OBJECTIVE
To be employed as a Human Resources Assisant where I may utilize my skills and experience.
EMPLOYMENT
04/2015 to Present
Wal-Mart Inc
Apparel Sales Associate
Albuquerque, NM
I have 7 years as Sales Associate I stocked and replenished, organized inventory with accuracy and efficiency, maintaining accurate and attactive merchandise displays, ensuring placement of products ordered. Assisted team members when necessary in handling cash registers, labing products, unloading merchandise and clean up. As sales associate I have exceptional customer service and perfect attendance.
03/2007 to 04/2015
Wal-Mart Inc
Cashier
Albuquerque, NM
As cashier with 8 years experience I scanned, bagged purchases, processed check's, credit cards, coupon and voucher transactions, verified customer ages for alcohol and tabacco purchases, managed daily til, balancing drawer at end of the shift, stocked and zoned front ent of store. I ensured all guest received fast and friendly customer service. I met and exceeded item per hour scanning goals by processing hundreds of customer transactions daily.
03/1998 to 10/2013
National Nuclear Security Administration
U.S. Department of Energy
Human Resources Assistant
KAFB
Albuquerque, NM
As a Human Resource Assistant I completed all pay and personnel actions for several assigned organizations. I processed personnel actions for employees in excepted service and competitive service. I was responsible for coding SF-52, Request for Personnel Action, by reviewing action, verfiying accuracy, completeness and legality of proposed action in accordance with the Guide to Processing Personnel Actions. I determined appropriate Nature of Action Code, corresponding remarks and verifying accuracy of pay setting, reviewed DOE F 3511.1, Position Description, for completeness. I independently prepared and processed all supporting data on new, transferring, and separating employees; which included furnishing and/or requesting Personnel transfer data(SF-75), requesting Official Personnel Folders(OPF) and electronic Official Personnel Folders (e-OPF), medical, training, and performance records; releasing OPF and e-OPF on separated employees by forwarding to employing office in compliance with the Guide to Processing Personnel Actions. I determined computation dates for leave accrual, retirement and reduction in force, pay setting, tenure, terminating life and health insurance when appropriate, established OPF's and prepared a wide range of required processing documents. I was also responsible for providing new employee orientation, counseling on entitlements to employee benefits. I independently determined eligibility for within-grade increase, conversion to career, completion of probationary period, life and health benefits, retirement, veteran preference, service computation dates for leave accrual, retirement and reduction in force, ect.
I worked independently in dealing with all levels of NNSA employees, HR Staffing Consultants, other agency employees and private sector individuals to resolve problems.
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