Member Services Assistant

Sophia Mercedes McLaughlin

*** ********** ****, ****** ****, New York • 516-***-**** • *********@*****.*** EDUCATION

University of Richmond, Richmond, VA Expected May 2025 Bachelor of Science, Business Administration

Concentration in Marketing and Management Consulting, minor in Spanish GPA: 3.83/4.00

● Honors: Dean's List (2021-Present), Presidential Scholar Garden City High School, Garden City, NY June 2021 High School Diploma

● Honors: National Merit Commended Scholar, College Board National Hispanic Scholar, National Honor Society, Tri-M Music Honor Society, National Spanish Honor Society

● Relevant Courses: AP Calculus BC, AP Macroeconomics, AP Statistics EXPERIENCE

University of Richmond, Weinstein Center of Recreation, Richmond, VA August 2022 - Present Member Services Assistant

● Computer data management of 5,000+ member records

● Assist and manage member and student requests such as guest passes and equipment assistance

● Manage equipment inventory and process sale of merchandise Atlantic Beach Club, Atlantic Beach, NY April 2020 - August 2022 Beach Lifeguard

● Rescued swimmer in distress, observed swimmers in the pool and beach, and oversaw facility on a daily basis

● Enforced COVID 19 regulations during Summer of 2020 Self-Employed, Garden City, NY October 2020 - June 2021 Tutor

● Tutored high school students in Algebra, Geometry, Chemistry, AP World History Long Island Swim School, Garden City, NY December 2019 - March 2020 Swim Instructor

● Taught children, ages four to eight, breath control and basic swimming stroke techniques LEADERSHIP & ACTIVITIES

Delta Sigma Pi Business Fraternity January 2022 – Present Social Chair

● Create weekly agenda for chapter meetings, updating members on fraternity issues and latest business trends

● Organize social events for the fraternity, secure venues, and manage budget for events Kappa Delta Sorority January 2022 – Present

Secretary, Recruitment Officer

● Record chapter minutes and attendance at weekly meetings

● Organized and planned individual schedules for 100+ members to recruit over five days

● Used voting system results to make strategic pairings between current members and potential members SKILLS & INTERESTS

● Skills: CPR/First Aid certified, proficient in Spanish, Microsoft software (Excel certified), Fusion software

● Interests: Indoor Cycling, Community Service (Hurricane Maria Relief Trip), Travel

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