Adjunct Professor Quality Engineer

FRUNGWA MORCHO

St Michael, Minnesota, United States

******@*******.*** 612-***-****

linkedin.com/in/eden-morcho-4468516

Summary

OBJECTIVE: Management Information Systems / Software Quality Assurance position. With good problem solving, good communication and team working skills, I am seeking position in a challenging and innovative environment to resolve client management/technical issues and to return the client to productivity as quickly as possible.

EXPERIENCE:

Summary:

•Over 14 years of experience in Testing and Quality Assurance of the Web-Based, Client-Server and effective use QA and Testing practice, strong knowledge all the phases of SDLC and strong knowledge of software testing

(Functional, Integration, Performance, Quality Metrics).

•Experience in defining Testing Methodologies, writing and executing Test Plans and Test Cases, Verifying and Validating Web based applications and Documentation based on standards for Software Development and effective QA implementation in all phases of Software Development Life Cycle (SDLC).

•Experience in both White box and black box testing

•Proficient in managing in all Quality assurance testing cycle from Test planning to Defect tracking and managing Defect life cycle. Analyzing bugs and interacting with development team members in fixing the defects.

•Experience in .NET IDE using C#, Visual Basic, java and junit in Eclipse IDE and IntelliJ IDE

•Experience in Test Automation tools including QTP, WinRunner, LoadRunner, Test Complete, Selenium, junit, Jmeter, Pytest

•Experience in Test automation framework including junit, TestNG, Cucumber, Geb & Spok

•Experience in JavaScript, HTML5, CSS3, Node, Express, PostgreSQL, Mocha

•Experience in Elasticsearch, Kibana, Logstash, Redis and Kafka

•Experience in the use of agile approaches, including Extreme Programming, Test-Driven Development and Scrum.

•Extensive experience in manual testing of software applications. Experience writing and executing User Acceptance Testing (UAT) Test scripts.

•Strong experience in performing Unit, GUI, Functionality, System, Performance, UAT, End-to-End and Regression tests

•Expertise in creating the Manual suite for Function and Regression tests

•Experience in creating Requirements Traceability Matrices.

•Proficiency in Bug reporting and Error documentation

•Excellent team player with good communication and interpersonal skills

•A multi-task-oriented, intuitive team player that places high values upon detail and accurate

•adherence to high quality standards.

Experience

Quality Assurance Engineer

Global Traffic Technologies

Apr 2017 - Present (6 years 2 months)

Assist in establishing, developing, and implementing the vision for the Software Quality Assurance team FRUNGWA MORCHO - page 1

•Design, develop and execute automation scripts using open source tools, Pytest

•Using Python Pytest environmental variable, developed test script that can run in all environment

•Recruit, coach, develop and provide guidance to team members on QA processes and best practices

•Understand how all systems, processes and ecosystem work together and develop QA approaches that fit the overall strategy

•Working in Agile SDLC (scrum team), actively involved in all levels of system development of Opticom systems

•Setup and testing of Smart City application with specified Latitude/Longitude on Google Map

•Design, implement and maintain QA infrastructure in AWS using Services like IAM, EC2, Kinesis, AWS Lambda, Amazon Simple Queue Service (Amazon SQS), Amazon Simple Notification Service (Amazon SNS), AWS IOTCore, VPC, Route53 and Amazon Simple Workflow Service (Amazon SWF)

•Create and maintain fully automated CI/CD pipelines for code deployment using CircleCI

•Built and deployed Docker containers to break up monolithic app into microservices, improving developer workflow, increasing scalability, and optimizing speed

•Configure and test GPS related firmware and software application Digital Engineer

Target

Feb 2016 - Apr 2017 (1 year 3 months)

Work with business and development teams to understand our products and how they are executed

•Assist in establishing, developing, and implementing the vision for the Software Test Automation team and Manual Software Testing teams

•Design, develop and execute automation scripts using open source tools

•Coach, develop and provide guidance to team members on QA processes and best practices

•Understand how all systems, processes and ecosystem work together and develop QA approaches that fit the overall strategy

•Manage work of Offshore QA consultants and vendors

•Select, develop and evaluate personnel to ensure high performance of the team

•Use Oracle DB, Postman, SoapUI to setup test data in PIM(Product Information Management) for Non Production Testing.

•Run queries in Casandra DB using DataStax to validate order status and more

•Coordinate with system teams to setup data refresh from production to Non Production environments for testing

•Design and implement test data search tool in Elasticsearch, Kibana, Logstash, Redis and Kafka using nodejs, mochajs and express

•Automation project setup and deployment in Jenkins for continuous Integration.

•Manage multiple builds and patch releases as per the project proceedings. Automation Engineer

Aug 2015 - Feb 2016 (7 months)

Designed the automated test cases for Target.com using the Selenium Web Driver, JAVA, TestNG.

•Participated in the requirements gathering sessions and reviewed functional, non-functional requirements.

•Made use of Cucumber in BDD Framework for the creation of automated test cases.

•Performed the functional, regression and UAT testing of the products.

•Performed the cross browser testing of the application using IE, Firefox, and Chrome.

•Actively involved in all levels of system development of Cartwheel(mobile savings app Android mobile or iOS device that offer additional discount off certain items when you shop in store at Target) FRUNGWA MORCHO - page 2

•Create unit test for on Xcode for iOS application developed in swift

•Performed the testing in test (QA), pre-production environments and production.

•Responsible for implementation of Hybrid Test Automation Framework build using Selenium, TestNG, Cucumber, Log4j, Gherkin and Jenkins Java platform utilizing industry-leading harness design patterns and approaches.

•Automation project setup and deployment in Jenkins for continuous Integration.

•Manage multiple builds and patch releases as per the project proceedings.

•Provided more flexibility in automating test cases.

•Used Jenkins for Continuous Integration

•Worked on Oracle database using SQL Developer.

•Executed the selenium test cases locally, on VM machines and also jenkins.

•Logged the defects in the JIRA tool and tracked the progress. Software Quality Specialist

USA Services Inc.

Dec 2013 - Aug 2015 (1 year 9 months)

Coordinates the daily activities of the quality assurance staff.

•Identifies and manages implementation of test plans and cases based on leading edge techniques and statistical evaluation.

•Coordinates all test requirements with Software Development Manager.

•Develops, reviews, and publishes standards, policies and procedures for all functions involved with or related to the quality and testing of Software Products.

•Establishes roles, reporting relationships, and responsibilities within the Quality Assurance Group. Also provides and maintains a workable test and defect tracking environment with the applicable tools.

•Communicates major status of projects, test personnel, customer concerns, etc. to the Department Manager.

•Perform majority of management for overall test risk/effectiveness.

•Charged with implementing new test technologies, reports Industry and Technical Trends to both Peers and Senior Management.

•Shares responsibility for internal and external customer software distribution and control of internally developed applications or Software Product Releases.

•Periodically inspects completed quality control checklists, forms and other documents for conformance to prescribed standards.

•Reviews and resolves software quality control problems/concerns with customers, test personnel or other personnel related to production of Software Services or Products. Senior Software Quality Engineer

USA Services Inc.

Dec 2011 - Dec 2013 (2 years 1 month)

Biometric Division

•Working in Agile SDLC (scrum team), actively involved in all levels of system development of ABIS®

(a java service multi-biometric identification platform that may be used either on its own or with other ABIS® System products to build biometric identity management solutions ) Search Engine and supporting systems

•Develop junit test script for Test-Driven Development

•Create story task and bugs in TeamForge

•Manage QA environment including updates and backups FRUNGWA MORCHO - page 3

•Create Cloud servers and service using Puppet modules in Foreman

•Create VM for testing using WMWare vSphere client

•Setup and configure OpenVPN Architecture for Secure Networks

•Install Java JRE and set java home path

•Install and configure Java containers to include Apache Tomcat, JBoss and GlassFish

•Install and configure application database (oracle G11, SQL server 2008 and MySQL, H2, PostgresSQL)

•Lunch WAR and EAR files that communicate with database via Hibernate (Mapping Java classes to database tables)

•Test and validate other supporting java application build in Tomcast and JBoss

•Test web services using SoapUI, Jmeter and Selenium

•Configure continuous integration testing using Jmeter, Maven, SVN, Jenkins and Artifactory

•Responsible for test planning, execution, debugging, assurance testing, creation of report and other documentation

•Create test data using xml on a Linux system

•Create bash script for stopping java service, backing-up the cache and restarting the service

•Test integration of biometric technologies in software modules or applications

•Monitor and validate system performance using java console

•Review system requirements for customers

•Assist in analyzing system specifications, input/output processes and working parameters for hardware/software compatibility.

Project Manager

PPD

Apr 2006 - Nov 2011 (5 years 8 months)

and development team, research and analyze potential systems to propose requirement specification

•Actively involved in all levels of system development

•Lead validation effort for EDC and tracking systems

•Ensure system compliance with FDA regulation 21 CFR Part 11

•Use system requirement and design doc to create test plan and test cases

•Create testing environment, run test and develop validation summary report

•Follow corporate SOPs to create and track defect tickets in the ticket tracking system

•Develop impact assessment for any change made to an existing system

•Ensure any change to the production environment is validated per SOPs

•Ensure the production environment is a mirror of the test environment at all times post release

•Quality Systems Analyst for "Class II" Vascular Surgery Medical Device

•Audit/Evaluate line product/process and report non-conformance and possible CAPA's.

•Develop, implement and revise procedures, files, records, and follow-up systems to ensure processes are managed in a well-organized and timely manner.

•Review and update Processes, SOP and WI documents as needed

•Coordinate client and regulatory audits

•Coordinate with cooperate QA to respond to any audit deficiencies Fargo Electronics Inc, Eden Prairie- Minnesota 05/04 – 04/06

•In collaboration with development team, research and analyze potential systems (software and hardware)

•Actively involved in all levels of system development

•Use system requirement doc to create test cases in TestLog

•Create testing environment using virtual server

FRUNGWA MORCHO - page 4

•Develop test scripts in .NET

•Manual testing of printer firmware, drivers and other software

•Automated testing using TestComplete

•Track and report bugs on TestTrack Pro

•Trouble shoot and analyze hardware and network using Tera Term and Ethereal Adjunct Professor

Concordia University-St. Paul

Sep 2018 - Present (4 years 9 months)

Teach undergraduate classes in the college of Math and Computer Sciences

•Some classes include: - introduction to Software development in Java, Full-Stack development in Reactjs and Mongodb and Enterprise Application Support Adjunct Professor

Rasmussen College and Online Education

Apr 2006 - Present (17 years 2 months)

Teach classes in computer hardware and software, A+ certification

•Teach classes in MS Office, .NET and multimedia/Web development

•Teach classes in networking and network security including Cisco CCNA

•Help students with building PCs and setting up networks

•Assist with curriculum development, exam setup and grading

•Engage in student and class management

US Army

Jan 1998 - Apr 2000 (2 years 4 months)

Provided PC support to soldiers over the phone

•Provided level three troubleshooting and support for the ULLS software

•Trained soldiers on various software

U.S. Army 212 QuarterMaster 1996 – 04/04

•Coordinated various military activities

Education

University of St. Thomas

Master of Science, Software Engineering

Minnesota State University, Mankato

Bachelor of Science, Management Information Systems Skills

.net • 21 cfr part 11 • a+ certified • agile • apache webserver • army • automation • bash • ccna • cd

FRUNGWA MORCHO - page 5

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