** ******** ******* ****, ** *****

607-***-**** adw9ld@r.postjobfree.com

CASSAUNDRA QUINN

OBJECTIVE

I would like to obtain employment as an office administrator or a systems administrator. I have grown to realize I have a real passion for the type of work in this field. I hope to work in a professional setting assisting with any office administration tasks, clerical tasks and/or system development tasks.

SUMMARY OF QUALIFICATIONS

September 2014 Hyland Software Tampa FL

Onbase System Administration Certification

February 2015 Hyland Software Cleveland OH

Onbase Advanced Capture Certification

April 2015 Hyland Software Cleveland OH

Onbase Introduction to Workflow Certification

WORK OF EXPERIENCE

April ‘19 – Present Cornell University Hospital for Animals Ithaca, NY

Administrative Assistant III

Medical Records Department

Responsible for the daily scanning of records from the previous day.

Completed detail audits of medical records. Determined record deficiencies based on hospital and state guidelines. Regularly exceeded goal of 150 audits per day.

Created training presentations regarding medical record requirements for clinician training.

Received requests of medical records from various sources including clients and referring clinicians. Organized medical record file to provide either electronically or hard copy to the requesting party.

Assisted applications team with the roll out of internal bi-directional text messaging system, Cureatr during COVID. Uploaded all users into the system. Created user guides and completed hands on training by request.

Performed Medical record release requests

Answered phone calls and performed tasks accordingly including voicemail tasks/requests.

Aug ‘17 – April ‘19 Cornell University Hospital for Animals Ithaca, NY

CUHA Business Office- Temp

Responsible for daily reconciliation of the cash drawers from the front office

Completed data entry to deposit checks electronically

Maintained clean reconciliation spreadsheet to be balanced at the end of the month

Assisted and updated past due reconciliation spreadsheets ensuring proper record keeping

Participated and provided input with setting groundwork for the transition from previous operating system to the new ezyVet electronic medical record syste.

Oct’ 16 – June ‘17 Mettler Toledo Hi-Speed Ithaca, NY

Accounts Payable Clerk

Processed all account payable invoices

Responsible for ensuring all vendors received timely payment

Closed out the accounts at month end and reconciling vendor accounts

Created new vendors in the Growth power operating system.

Provided account maintenance for vendors as well as any queries from vendors

Headed the efforts of going paperless

Managed the task of training individuals from India to perform all of my duties remotely

Acted as backup for the Accounts Receivable Manager.

Sept’ 15 – Oct’ 16 Tompkins Financial Ithaca, NY

ECM Assistant System Administrator/imaging coordinator

Primarily implementation and configuration of the Onbase software.

Overseeing the progress and functions of the imaging department

Successfully created and configured different functions for Onbase end users to move them closer to a paperless environment.

Provided daily task assistance to the primary administrator and handled document configuration changes/requests

Troubleshooting technical errors and workflow errors

Solved an 8-month long issue with an incoming report for the accounting department which saved them several days of processing time per month.

Jan’15 - Sept’15 Tompkins Financial Ithaca, NY

Imaging Coordinator

Responsible for coordination the operations of the imaging department.

Responsible for maintaining the standards set in the imaging procedures

Perform quality control to assure all standards were met.

Involved in the development and preparation of the Onbase system being implemented throughout the company.

Built and implemented OnBase successfully within my department

Jan’14 – Jan 15 Tompkins Financial Ithaca, NY

Senior Imaging Specialist

Implemented new imaging software

Became a super user of the former software.

Successfully started imaging project of Old real estate documents and saw project to completion

Developed standards for prepping the files

Documenting the progress of the project

Trained temporary employees to help when needed.

July ’13 – Jan’14 Tompkins Financial Ithaca, NY

Imaging Specialist I

Created documentation for imaging procedures

Established standards for image quality and Quality control

Maintained a steady turnaround time for documents needing to be imaged

Kept metrics for imaged work for troubleshooting purposes but also FTE.

Worked with Items processing department

Performed morning in-clear processing,

Balanced transactions whenever they were short staffed.

Feb ‘13- July ‘13 Tompkins Financial Ithaca, NY

Temporary Image department Scanner

Responsible for imaging documents from various departments

Assured accuracy and clarity of all images

Disposed of documents accordingly once verified

July ‘12- Feb ’13 Homewood Suites by Hilton Ithaca, NY

Housekeeping

Made beds in a specific fashion to uphold the hotel standard

Completed various cleaning duties

Dusting standard level as well as high level

Apr ‘11- June ’12 Private Daycare Provider Dryden, NY

Provided all aspect of client care needs.

Set schedules

Cooked and cleaned

Taught daily activities to encourage development.

Aug ‘10- Jan ‘11 Daniel Scherrer Owego, NY

Manager of Finances

Collected all rent payments

Keep track of the finances for each property.

In charge of the monies for each property

Assured each property was well maintained.

Handled many situations on my own and went to him for major project approvals.

Nov ‘07- Aug ‘09 Cornell University Ithaca, NY

Custodian

Responsible for taking out the trash in each room

Disinfected surfaces and provided floor care

Received several training opportunities for different things and was always searching to learn more.

Helped whenever asked and went above and beyond to improve the appearance of my assigned area.

July ‘04-Aug ‘06 Giant Markets Binghamton, NY

Cashier

Bagged groceries

Pulled carts

Assisted customers ensuring a positive retail experience

Provided new employee training

REFERENCES

Jeffrey Saeli – 607-***-****

John Petry – 607-***-****

Eric Quinn – 607-***-****

Ben Andel – 614-***-****

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