Customer Service Support Specialist

Jonni Gabel

Highly skilled and experienced customer service and inside sales professional.

WORK EXPERIENCE

Safety Kleen/Clean Harbors, Seattle, WA - Sales and Ops Support Specialist May 2018 to May 2023

Assisted internal and external customers across the U.S. and Canada Handled a high volume of sales and customer service calls Managed new account set up, including price quotes and correspondence Processed customer payments and resolved account issues Estee Lauder Companies, Tacoma, WA - Counter Manager/Clinique August 2014 to April 2018

Achieved sales goals by providing excellent customer service, product knowledge & cross selling Created and maintained visual product displays

Developed and sustained loyal customer relationships Managed client records, including regular touch points Macy’s, Federal Way, WA - P/T Customer Service/Sales Rep. July 2011 to April 2018

Cosmetic sales and consulting

Balancing multiple cash tills

A-America, Inc., Tukwila, WA - Key Account Manager March 1997 – June 2008

Managed key accounts, including orders and domestic and imported shipments Answered heavy call volumes and customer emails

Coordinated shipments to ensure customer satisfaction EDUCATION

Highline Community College, Finance & Leadership 2009-2010 Seafirst College 1987-1994

John Robert Powers Modeling School 1984-1985

Professional references and available upon request. Renton, Wa 98057

253-***-****

**********@*****.***