Data Entry Customer Service
Resume:
Christine Powell
Receptionist /Cashier
North Chesterfield, VA 23236
********@*****.***
Authorized to work in the US for any employer
Work Experience
Office Services Specialist
Virginia State Police - Richmond, VA
October 2022 to Present
• Assist Applicants/Agencies by mail and by phone
• Process Background Checks
• Process credit card requests
• Entering forms for applicants/agencies
• Daily deposit of checks/money orders
• Filing
• Archiving forms into computer
• Assist management as needed
• Ability to change tasks when necessary
• Process mail requests for applicants/Agencies/Inmates Lead Receptionist
Pearson Infiniti / Genesis of Richmond - Midlothian, VA August 2019 to October 2022
• Answering incoming phone calls from main switchboard and distributing calls accordingly
• Unlock showroom every morning
• Greet and assist all customers both in person and by phone
• Assist all management as needed daily
• Manage customer leads by ELEAD daily by computer
• Excel spreadsheets to generate Addendum stickers for new vehicles
• Assist sales and service staff as needed
• Prepare vehicle file folders
• Manage license plate distribution for sales staff
• Disinfect reception and showroom areas COVID-19
• Taking daily employee temperatures and logging accordingly
• Filing for service department
• Assisting all vendors by phone and in person
Receptionist
Jaguar Land Rover - Midlothian, VA
April 2019 to August 2019
• Answer incoming calls and transfer accordingly
• Assisting customers in person and by phone
• Daily cashiering with deposit
• Preparing and mailing FedEx envelopes and packages
• Filing
• Faxing
• Reason for leaving: Received a better paying opportunity Receptionist
Colonial Hyundai - Chester, VA
December 2018 to April 2019
• Answered all incoming phone calls and transferred accordingly
• Scheduled all service appointment
• Daily cashiering with deposit
• Assisted customers by phone and in person
• Reason for leaving: Received a better offer
Receptionist
Pearson PreOwned - North Chesterfield, VA
February 2018 to November 2018
• Answered all incoming calls and transferred accordingly
• Assisted customers and sales staff daily
• Filing
• Sending and receiving FedEx envelopes and packages
• Kept daily logs of customer license plates and vehicles on lot
• Ordered all supplies for company
• Ordered all business cards for employees
• Opened showroom every morning by key
• Reason for leaving--- Dealership closed
Education
High school or equivalent
Skills
• Receptionist
• Scheduling
• Data Entry
• Filing
• Microsoft Word
• Organizational Skills
• Clerical
• Customer Service Skills
• Multi-line Phone Systems
• Office experience
• Customer service
• Computer skills
• Typing
Assessments
Personality: Customer Service Fit — Highly Proficient June 2019
Assesses personality traits that result in high-quality customer service. Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
June 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Highly Proficient
Spreadsheets with Microsoft Excel — Completed
May 2019
Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.
Full results: Completed
Electronic Medical Records: Best Practices — Familiar May 2019
Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Familiar
Customer Focus & Orientation — Familiar
May 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• References:
• Bob Calvaneso 804-***-****
• Tanya Crowe 804-***-****
• Angela Willoughby 804-***-****
Contact this candidate