Multi-faceted, Analyst and SCRUM Master Certified Project Manager with global management experience. Versatile, with cross-functional industry expertise. Skilled in influencing people, projects and programs based on fact-driven improvement opportunities,

Core Competencies

●Program & Project Management Methodology via Lean Six Sigma (Agile/Lean)

●Annual and 5-year Project/Budget /Financial Planning

●Data Analysis, Risk Management, Budget Management, Data Scrubbing, Data Mining and Gap Analysis

●Vendor and Contract Management

●Project Coordination and Meeting Facilitation

●Strong Decision-Making and Presentation Skills

●Cost Control, Cost Accounting and Estimating

●Prior member of FGFOA (Florida Government Finance Officers Association)

●Account Reconciliations

●Skilled in influencing people, projects and programs based on facts-driven improvement opportunities. All Microsoft Office Suite Applications, including Outlook, Access, Word, Excel Power User (Pivot Tables, V-Lookups Etc), Visio, SharePoint, and PowerPoint

●SharePoint, PCS Lite, Oracle 11 and 12 Financials, Maximo, Business Intelligence, Hyperion, Business Objects, Oracle, Payment Tool, BRM, Cybersource, QlikView, JP Morgan and Billing Care

Intuit – Business Analyst (Short-Term Contractor) May 2022 – Nov – 2022

Using SharePoint, Business Objects, Oracle, Payment Tool, BRM, Cybersource, QlikView, JP Morgan and Billing Care for reconciliations.

Identified and processed direct debit payment rejects and reversals.

Processed Bulk Refund Adjustments and ECP Requests

Created and processed journal entries for France Sales, Credit/Direct Debit Fees and Accruals

Reconciled France Direct A/R oBill Cash Clearing

MEDCOM – Business and Data Analyst (Short-Term Contractor) Sep 2021 – May 2022

Utilizing Wealthcare Management System, Monday.com and EDI (Electronic Data Interchange) analyze, reconcile, and process enrollments, terminations and changes in status by files that are sent via SFTP.

Reconciled, monitored and tracked all scheduled EDI file feeds and notify appropriate vendors/brokers discrepancies are discovered.

US Government Census Bureau – Field Operations Supervisor (Seasonal/Part-Time Work) Jul 2020 – Jan 2023

Improve production and performance of staff by providing guidance to meet deadlines and quality standards.

Monitor the progress and performance of staff to ensure assignments were completed on schedule and within quality standards.

Facilitate group training sessions.

FIS – Data Analyst (Short-Term Contractor) Jun 2019 – Jan 2020

●Uploaded and managed global vendor/supplier and employee data utilizing SharePoint, Oracle, FCM, and VRM (Vendor Risk Management).

●Reconciled vendor contracts.

●Reported monthly and ad hoc data to Senior Management.

Deutsche Bank Securities – Sr. Project Manager promoted to Assistant Vice President Feb 2015 – Apr 2019

●Delivered Global Remediation Project and daily key metrics Senior Management

●Communicated issues and progress to management in an effective and succinct manner via graphics, charts, and visuals.

●Identified, documented, escalated, and mapped various breaches and risks to the bank security/operations.

●Collaborated on multiple Process Improvement Initiatives, including writing Key Operating Procedures.

●Managed, gathered, tracked, monitored, and reported data while working with multiple teams and facilitating meetings across the globe.

●Responsible for data mining with analytic approach/view analyzing international client relations. Identifying potential risks.

●Communicated and coordinated regular status reviews/meetings to ensure that the implementation meet the agreed milestones and client expectations.

●Developed dashboards, site pages and links on SharePoint to relay real-time metrics and data to senior management on a global level.

●Created appealing graphics, charts, and visuals to communicate data in a concise manner.

Florida Blue – Project Manager III (Short-Term Contractor) May 2014 – Jul 2014

●Gathered demographic data & enrollment population for Medicare and created presentations for Florida Blue.

●Oversaw the planning, development and creation of Logistics SOPs and planned statewide venues.

Jacksonville Transportation Authority – Project Manager (Short-Term Contractor) Jan 2014 – May 2014

●Provided support to business units as an Oracle Financials SME during decision and user testing of migration from JD Edwards to Oracle 12.

●Wrote policies and procedures for the company-wide purchasing card program.

●Identified and reconciled accounts and data within large datasets.

Invitation Homes – Budget Analyst (Consultant) Sep 2013 – Nov 2013

Contracted to identify and mitigate financial discrepancies.

Consolidated and synthesized large amounts of data from various systems.

Identified and resolved multiple invoicing and billing duplications and over-billing, resulting in several thousand-dollar reimbursements.

Identified and reconciled accounts and data within multiple large datasets.

Created business mapping and standardized processes to ensure future compliance.

Fidelity National Financial – Assistant Project Manager (Contractor) Jan 2013 – Apr 2013

Conceptualized and maintained SharePoint site for all projects within the PMO, including, but not limited to creating links, tables, and libraries leveraging MS Projects, SharePoint, and Project Server on a global level.

Supported PMO in various capacities.

JEA – Operations, Facilities, Security & Logistics – Sr. Project Manager/Project Cost Specialist Oct 2000 – Nov 2012

● Planned, organized, and scheduled all phases of projects from conception to completion.

● Met with consultants, vendors, and contractors to establish guidelines for each project and direct the work of all personnel

assigned to the project

● Wrote and enforced technical specifications and interpreted and enforced contracts.

● Collaborated with executive management in establishing and defining business and financial requirements.

● Forecasted potential project budget overruns/under-runs for efficient utilization of available funds, supplemental funding, and

allocation of new projects.

● Reviewed all vendor and legal contracts, invoices, and expense reports by auditing activities.

● Utilized Oracle Financials, oversaw all capital and operational expenditures to ensure compliance with vendor and legal

contracts, SLAs, and cost-cutting initiatives.

● Responsible for understanding every contract/service level agreement, change order and addendum to ensure compliance.

● Documented, reported, analyzed, and interpreted financial and operating budget/financial data, including activity-based

costing.

● Identified and reconciled accounts and data within large datasets while conducting heavy analysis.

● Created and generated monthly and annual spend/profit and labor reports.

● Created annual and 5-year financial/budget plans, utilizing Oracle, Hyperion, Excel, and MS Projects.

● Created presentations for business cases and status reports for all levels of upper management as well as City Council.

Education, Organizations and Certifications

●NorthCentral University – MBA Program (attended 2014)

●University of North Florida – Criminal Justice and Anthropology (BA)

●Florida Community College at Jacksonville – Communications/Journalism (AA)

●SCRUM Master Certified (certificate # 822590) 01/25/2021 via Learning Era, LLC

●PMP Training, Certification anticipated December 2023.

●Six Sigma Qualtec (Green and Yellow Belt Training)

Barbara McMasters

(cell) 904-***-**** adw9gs@r.postjobfree.com

Project Initiatives

Barbara M. McMasters

adw9gs@r.postjobfree.com

904-***-****

Areas of Practice

Project Management/Analysis Six Sigma

Data Analysis

Risk Management/Analysis

Process Improvement

Contract Management/Analysis

Vendor Management/Analysis

Financial and Budget Analysis

Cost Control

Cash Flow

Forecasting

Auditing

Account Reconciliation

Value Engineering

AP/AR

Criminal Profiling

Criminal Investigation

Crime Analyst

Industry Lines

Federal Government

Finance

Healthcare

Utilities

Law Enforcement

Criminal Investigation

Transportation (Railroad)

Media

Recreation (Golfing)

Travel

IT

Computer Applications

Oracle 11i and 12 Financials

MS Excel and MS Word

MS PowerPoint

MS Visio

PCS Lite

Hyperion

SharePoint

MS Access

MS Outlook

Visio

DivePort

Maximo

Internet

VRM and FCM

Education/Qualifications

BA Criminal Justice/Anthropology

AA Communications/Journalism

SCRUM Master Fundamentals Certified

SCRUM Masters Certification in Progress

Major Projects

Project Management Office – Fidelity National Financial

Conceptualized, developed, created and maintained SharePoint site for all software projects, including, but not limited to creating links, tables, and libraries.

Process Improvements/Financial Modeling. Decrease Support Costs – JEA

As project manager, I exceeded the company’s goal of completing 40 projects in 1 year, by completing 73 projects all under budget. Because of my project management and process improvement skills, I was able to show a hard-dollar savings of $216,083.00 in one year a grand total savings of $657,862.00 over a 4-year period. Also, because of my process improvements, the average cost of the projects dropped from an average of $25,000.00 per project to just over $12,000.00 per project.

Process Improvements/Financial Modeling. Decrease Support Costs, ROI – JEA

I conceptualized, developed and implemented a time saving method for over 300 employees and multiple contracts. I redesigned the invoicing process saving over 15 hours a week. This also ensured the accuracy and maintained the integrity of the data.

Process Improvements/Financial Modeling. Decrease Support Costs, ROI – JEA and CSX

I initiated contract/vendor audits via Excel, Oracle and Access. This process improvement method allowed me to discover several hundreds of thousands of dollars in over-billings, which were since recouped or credit back to the company.

Process Improvements/Financial Modeling. Decrease Support Costs, ROI – JEA

I also took on the responsibility of participating in a program working with Duval County School Board. I took high school children to sites and allowed them to clean up those sites on Saturday’s for them to gain community work credits for their schools. This effort not only enabled the students to earn community service credits, this also eliminated several thousands of dollars in costs from landscape contractors as they did not have to remove debris from the sites as often as the students were doing this on Saturdays.

Process Improvements/Financial Modeling. Decrease Support Costs, ROI – JEA

I was commended by Risk Management for doing an outstanding job supporting Risk

Management on FEMA cost reimbursement. This was a very laborious and detailed task. Upon

completion of a reimbursable project, I reviewed costs for reconciliation of billed amounts including verification of costs, posting of costs to the correct JEA accounts and preparation of corrective request for discrepancies and preparation of final cost project reports. Due to my due diligence, JEA was reimbursed by FEMA over 90%.

Process Improvements/Financial Modeling. Decrease Support Costs, ROI – JEA

I discovered another opportunity for process improvement. There was no process in place to forecast or track spending. I conceptualized, developed and initiated and implemented a process that enabled the department to track and forecast spending in supplies and materials as well as services.

So you have a better understanding of the volume: in 2012 alone, I received, reviewed, documented, audited and processed over 3,512 invoices. None were paid late. I created 345 requisitions, of which 240 were Purchase Orders. I processed in excess of 2,986 p-card distributions for ~60 employees, over 5 cost centers. I maintained, monitored and tracked over 301 vendors/suppliers.

Process Improvements/Financial Modeling. Decrease Support Costs, ROI – JEA

I developed, tested and initiated new Landscape Maintenance tracking method for over 2,000 JEA

facilities across Duval, Clay, St Johns and Nassau County. This new method helped keep better track of

mowing schedules, Inspections auditing sites and allowing negligible billing errors. Due to this initiative,

JEA was able to recoup several thousand dollars in over-billing.

Process Improvements/Financial Modeling. Decrease Support Costs, ROI – JEA

As budget Analyst, I conceptualized and initiated a process in which I was able to thoroughly manage all invoices, tracking, documentation and auditing of all contracts. This effort proved to be an effective method to maintain continuity in the control of the entire invoicing processes. This undertaking has proven successful as I was able to pinpoint every transaction, albeit POs, p-cards or checks. I was also able to forecast for budget planning and validate contract invoicing violations.

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