Private Caregiver Customer Service
Resume:
Melody Wray
*********@*****.***
Work Experience
Private Caregiver
Independent contractor - Speedwell, TN
Stay at Home Mother
Self - Phoenix, AZ
Raised my 3 children
Credit/Collections Liason
Russ Berrie & Co. Inc. South - Marrietta, GA
April 1991 to June 1993
This position was a promotion from within the company ( receptionist/ mail room). Responsibilities included: processing new credit applications, collecting balances from the company's 25 largest accounts
( including separate billing for largest account - Publix), obtaining proof of deliveries.finding old invoices/ etc. Cross training for customer service calls, assisting the Credit/Collections Manager with meetings with these accounts to obtain payments.
Receptionist/Customer Service
McCarthy Cabinet Co. - Phoenix, AZ
March 1990 to February 1991
Greeted customers and vendors, answered 12 incoming phone lines and directed calls appropriately, assisted callers with any customer service related needs filed, typed, performed basic office functions as needed for human resources/ accounts receivable managers. Bank Teller
Commercial Bank - Middlesboro, KY
August 1986 to February 1987
Processed deposits/withdrawals, night deposits, assisted Head Teller with counting down of the vault, countdown money drawer, money orders, cashiers checks. Education
One year technical college in Automated accounting AZ institute of business & technology - Phoenix, AZ May 1988 to September 1989
Graduate in Honors diploma
Middlesboro High School - Middlesboro, KY
1983 to 1987
Skills
• Caregiving
• General Ledger Accounting
• Bank Reconciliation
• Journal Entries
Languages
• Spanish - Intermediate
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