Sr pharmacy technician

RAHEEBUL ISLAM

****************@*****.*** 917-***-****

EDUCATION

New York City College of Technology, Bachelor of Science, Computer Science Expected Graduation Fall 2025

High School of Economics and Finance Graduated 2019

NPower, IT Fundamentals January 2022– July 2022

CERTIFICATIONS & SKILLS

Certification: Google Project Management Certification, Google IT Professional Certificate

Skills: Microsoft Office, Process Improvement, SQL

WORK EXPERIENCE

Sr. Pharmacy Technician, Raees Pharmacy, Brooklyn, NY April. 2017 – Present

•Negotiated contracts with multiple vendors for pharmaceutical drugs including Kinray and TopRX.

•Increased reimbursement for multiple drugs using high cost NDC while ensuring the pharmacy was audit proof through managing invoices to reflect claims.

•Collaborated with doctors, nurses and managed care plans to ensure successful claim adjudication, consistent adherence to medication and quality of care for vulnerable members.

•Created an internal database for medication refill outreach for staff to use and track.

•Scheduled staff to make calls and created scripts to ensure quality standards.

•Assisted customers in person and over the phone with inquiries and issues related to the companies services

•Processed customers orders, refund and returns, ensuring accuracy and timeliness

•Managed pharmacy inventory for all class of drugs with the help of a pharmacist.

•Developed marketing materials for business with creation of website content.

Pharmacy Technician, New York Avenue Pharmacy, Brooklyn NY June 2016 – April 2017

•Billed and processed 350+ prescriptions daily.

•Ran eligibility tests using internal tools on members to ensure proper coverage.

•Researched claims to initiate prior authorization on behalf of member using covermymeds and inputted proper DUR codes and authorization codes to ensure successful claim adjudication.

•Supported pharmacists on daily operations by filling medications and performing quality checks.

•Scheduled deliveries for multiple drivers to ensure that patients’ medication is delivered in time.

•Created an internal shared database to track the status of deliveries.

PROJECTS

Pharmacy Outreach Tracker, Raees Pharmacy, Brooklyn, NY August 2022

•Reduced manual efforts for management by creating a pharmacy call tracker database on Microsoft Excel which automates monthly KPI tracking of calls conducted by staff.

Task Planner, Raees Pharmacy, Brooklyn, NY August 2022

•Created internal task planner using Microsoft Teams for Raees Pharmacy to create, delegate and track calls assigned to staff.

Pharmacy Letter Merge, Raees Pharmacy, Brooklyn, NY May 2022

•Automated letter merge process to help reduce time of manual effort for mass member verification letters.

Pharmacy Delivery Database, New York Avenue Pharmacy, Brooklyn, NY January 2017

•Developed internal shared database to help improve business operations to track and record deliveries.

References available upon request

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