Store Clerk Sales Associate

Tabitha Burdic

**/**/****

**** * **** *** #* Phoenix

Arizona 85009 602-***-****

***********@*****.***

I am applying for sales representative/customer service/ lead generator Skills

● I like to work with a team that wants to work

together to solve problems

● I am very good on the phone with a very

soothing and calming voice

● I have always been in the top 2 or 3 sales

person on any floor I have worked on.

● I have solved customer complaints by turning

them around when they want to cancel a sale

or return something. I am also good at

working with a team to solve problems to

improve anything.

● I ran a sales floor of about 40 sales people

(hired, fired, and made reps schedule. I also

gt on there calls to close them or take a

customer complaint/issue.

● team player

● very good phone skills

● top sales person in multiple companies

● top notch problem solver

● ran a sales floor with low turnover

Experience

11/22/2013- PRESENT

Dearfield and Associates Phoenix Arizona

Sales representative, script tester, mentor,lead generator Dearfield and associates

1951 w Camelback rd

Phoenix Arizona 85009

602-***-****

I work at Dearfield selling products like Highlights magazine, Rodale health books, Bottom line health publications, and I was also a lead generator for Monster.com. I am one of their top sales reps out of about 35-40 people, with a closing rate of about 80%.

2

SALES REPRESENTATIVE, CUSTOMER SERVICE AND LEAD SALES REPRESENTATIVE 04/2007- 09/2010

Higher Impact (closed) Phoenix Arizona

Team leader, Tele-sales, eCommerce 2 years

Sales associate, Tele-sales, eCommerce 1 year

Supervised a sales team of 40 associates that sold and trained customers on how to operate home-based internet businesses such as web malls,mortgage lead generators and E books. Primary responsabilities included making sure team productivity goals were met, hiring, firing, and evaluating employees, training new reps,providing creative training programs, developing action plans for struggling reps and closing sales when associates were ineffective or unable. Generated motivation in reps by incentivizing sales successes within a daily allowance.Top closer and top sales typically exceeded weekly goal of 10 sales per week by 50%.

Wal-Mart Stores Inc, Lakewood NY/ Phoenix AZ

2001-2007 Sales

associate and customer service manager

Supervised a team of approximately 165 sales associates. Managed “front-end” of the store and all outlying departments, customer service desk, and 65 registers. Took care of putting tills in registers in the morning and taking them out at night reset. Coordinated all front end/outlying register associates breaks. Did schedule for 165 sales associates. Did coaching when it was needed. Did drops on all registers in the store.

Attentive Home Healthcare, Phoenix Arizona

Private Duty in-home personal care (PCA), a home health aide (HHA), and a developmentally disabled care worker (DDCW)

Babies R Us

Retail sales 1 yr.

Wilson Farms convenience store Jamestown NY

1993-1997

Grocery store clerk and assistant manager

3

Education

Jamestown Community College Jamestown NY

1995-1997

Nursing degree

Jamestown High School Jamestown NY

and Maryvale High School Phoenix AZ

General Studies, Reserve officer training corp

Personal references available upon request

Contact this candidate