Cindy Rosenthal

**** ** *** ******

Boca Raton, Florida 33487

C: 518-***-****

adw9di@r.postjobfree.com

Professional Summary

Highly experienced health care professional with well-established clinical and leadership skills. Passionate and motivated leader with 10+ years of experience, dedicated to providing compassionate quality care in deadline-driven, patient-focused environments. Communicative and personable with the ability to forge solid relationships with patients and build consensus across multiple organizational levels. Areas of Expertise include:

Healthcare Terminology

Financial & Medical Office Management

Customer Service & Patient Care

Certified Medical Assistant

Time Management & Multitasking

Project Management

Microsoft Office

Human Resources

Team Building & Leadership

Conflict Resolution

EDUCATION

Bryant & Stratton College, Albany, NY 12/2021

Bachelor of Science Degree: Healthcare Services Administration – Graduated Summa Cum Laude

Relevant Courses: Accounting Principles, Management Principles, Healthcare Terminology, Introduction to Health & Human Services Organizations, Healthcare Information Systems, Funding Health & Human Services Organizations, Organizational Behavior & Leadership, Office Applications – Word Processing & Keyboarding, Medical Terminology, Anatomy & Physiology I and II, Pharmacology, Clinical Procedures, Medical Laboratory, Healthcare Reimbursement, Medical Office Systems/Electronic Records

Associate of Applied Sciences: Healthcare Services Administration 04/2019

Associate of Applied Sciences: Medical Assistant 04/2015

Schenectady County Community College 12/2010

State of New York Emergency Medical Technician Certification

INTERNSHIP

Albany Medical Center, Albany, NY – Endocrinology, Pulmonology, ENT 02/2015 – 04/2015

Medical Assistant Intern

Recorded patient history and vital signs: blood pressure, temperature, pulse, height/weight.

Lab tests or procedures including A1C tests and EKG’s.

Completed computer entries with patient demographic information, vital statistics, and insurance information.

Entered and verified current patient's medications.

Observed and assisted with complex medical procedures.

CLINICAL/PATIENT CARE EXPERIENCE

Process patient registration to emergency department

Perform insurance verification including researching and solving discrepancies

Coordinate patient admission and discharge

Manage patient status change from emergency department to inpatient admission

Laboratory specimen processing

Assist and train colleagues with proper insurance identification and verification

BLS certified

ADMINISTRATIVE/OPERATIONAL EXPERIENCE

Responsible for the administration and efficient daily operation of the branch office, including operations, product sales, customer service, and security and safety in accordance with the organization’s objectives.

Provide leadership, training and supervision of staff.

Collaborate in the hiring, training and retention of staff; recruiting and hiring of all new personnel.

Develop forecasts, financial objectives and business plans.

Ensure safety and control in compliance with regulatory requirements

WORK HISTORY

Community Health Center Primary Care Teaching Practice – Practice Manager 08/2022 – Present

Sulzbacher Pediatric Practice – Practice Manager 09/2021 – 07/2022

Albany Medical Center, Albany, NY – Emergency Department ASA VII 12/2014 – 01/2021

Seed of Abraham, Albany, NY - Assistant Administrator 09/2012 – 12/2014

Berkshire Bank, Delmar, NY – Branch Manager 03/2009 – 09/2012

Citizens Bank, Albany, NY – Assistant Vice President 01/2005 – 02/2009

M&T Bank, Guilderland, NY – Select Banker 04/2004 – 12/2004

World Savings Bank, Cherry Hill, NJ – Officer 02/2003 – 03/2004

PROFESSIONAL ACHIEVEMENTS:

2009-2011 Increased deposit dollars by seven-eight million dollars

2005 Highest number of new business relationships in region

2006 Transferred to largest branch in Capital Region

Assistant Regional Manager of 11 branches, including coaching of branch managers

Facilitated regional meetings and conference calls

Facilitated the opening of new branch

Increased deposit dollars by three million dollars

COMMUNITY EXPERIENCE

Capital District YMCA, Bethlehem, NY 09/2009 – 10/2015

Board of Advisors and Finance Committee Member

Coordinated numerous fund raising events.

Assisted with decision making and monitoring of decisions that effected the financial stability for the organization.

Attended community events to increase organizational awareness.

Rotary District 7190, Albany, NY 06/2009 – Present

District Leadership

Assistant Governor – maintain a leadership role of five Rotary Clubs

Conference Chairperson – logistical coordination and planning of conference for 500 - 600 registrants

Public Relations/Communications/Marketing Chairperson – responsibilities include preparation of grant documentation and all promotional, media, and marketing campaigns.

Rotary District Trainer – part of the district training team to train incoming presidents, and current Rotarians during meetings and any specific training sessions.

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