Insurance Specialist Customer Service
Resume:
Elizabeth Gonzalez
Long Beach, CA 90805
********@*****.***
Objective:
Highly skilled and motivated Underwriter with 20 years of experience in the insurance industry. Committed to maintaining a high level of accuracy, efficiency, and quality in risk assessment, and policy evaluation. Seeking a remote position as an Underwriter at The Jonus Group, LLC to utilize my expertise and contribute to the company's success.
Qualifications:
20 years of experience as an Underwriter in the auto insurance industry
Proficient in assessing risk, evaluating policies, and determining appropriate coverage
Strong analytical skills with the ability to analyze complex data and make sound decisions
Deep knowledge of underwriting guidelines, regulations, and industry best practices
Excellent attention to detail and ability to handle multiple tasks simultaneously
Strong communication skills, both verbal and written, to effectively interact with clients and agents
Proven ability to work independently and in a team-oriented environment.
Licensed in California
Professional Experience:
Underwriter, Auto Insurance Specialist, LLC
Cerritos, CA 90703
2001-present
Assess risk and evaluate applications to determine eligibility, coverage, and premiums for various insurance policies.
Analyze data to evaluate potential risk factors and make informed underwriting decisions.
Conduct thorough research and gather information from various sources to support underwriting decisions.
Collaborate with agents, brokers, and clients to obtain necessary information and clarify policy terms and conditions.
Compiled and organized underwriting data, policies, and related documents for record-keeping and future reference
Review and analyze policy renewals, endorsements, and cancellations to ensure compliance with underwriting guidelines and regulations.
Collaborated with underwriters to resolve discrepancies, clarify policy terms, and ensure accurate documentation.
Communicated with agents, brokers, and clients to obtain missing information and address inquiries.
Maintain accurate records and documentation of underwriting decisions and related correspondence.
Provide exceptional customer service by promptly addressing inquiries, concerns, and policy- related issues.
Stay updated on industry trends, regulatory changes, and underwriting practices to enhance knowledge and expertise.
Education:
Torrance High School
Torrance, CA 90501
1999
Skills:
Risk assessment and analysis
Policy evaluation and decision-making
Attention to detail
Data analysis and interpretation
Underwriting guidelines and regulations
Customer service
Communication and interpersonal skills
Time management and organization
Adaptability and problem-solving
References:
Available upon request
Contact this candidate