Service Representative Office Assistant
Resume:
Carrie Houk
Para-Professional
Benton, AR *****
************@*****.***
• Teacher Assistant assist the classroom teacher daily with curriculum and schedule.
• Provide child care for students in a safe environment for their well-being and education.
• Follow all state and mandatory guidelines in a professional and educational standard.
• Speak with staff, special educators, and parents of any important concerns, or matters to discuss about a particular child and to make assessments with documentation as needed and follow up with emails, phone calls, or in person conferences throughout the school year and inform our supervisor as well.
• Assit teacher and take lead as acting classroom teacher if and when teacher has leave of absence.
• Monitor children at all times during school hours and while in care and responsibility. Authorized to work in the US for any employer
Work Experience
Teacher's Assistant
Dawson Education Cooperative - Arkadelphia, AR
October 2019 to June 2021
Early Education Pre-school Teacher's Assistant
Substitute Teacher PreK-12
Sub Teach USA/ESS - Paragould, AR
August 2016 to October 2019
As a substitute teacher my duties were to include a lesson plan advised by the teacher, rotation of classes and students, following classroom and school rules as well as Sub teach's rules and procedures, keep students safe and on task, lead them to pull out classes and anywhere directed by school staff and office, maintain the teachers schedule & duties at arrival and dismissal of school, and keep classroom clean and organized with a detailed note of how class was in the teachers absent and if any assignments were turned in and completed or not. As a substitute teacher you are held responsible as the teacher in the absence and replacement of the classroom teacher for how ever many days agreed upon to substitute for said teacher. You must perform all duties and curriculum as the lead teacher would. Manage a classroom and help students learn with their studies in a safe environment. Customer Service Representative
Credit Union Service Centers - Midwest City, OK
1999 to 2005
• Bank teller senior supervisor 6 years experience with high amounts of cash handling.
• Computer Skills,
• Customer service skills,
• Filing and organizing paperwork,
• Closing and opening procedures,
• Management duties,
• Collaborated with corporate Credit Unions,
• Built relationships with members,
• Billing and Balancing,
• Excellent communication skills,
• Received and processed billing payments of sales,
• Performed periodic floor audits
Education
Graduation Plaque & Certificate in Health Sciences 1& 2 Mid-Del Technology Center - Midwest City, OK
1996 to May 2000
High school diploma
Carl Albert High School - Oklahoma City, OK
May 2000
Skills
• English
• Cleaning
• Organizational skills
• Cash handling
• Supervising experience
• Customer service
• Computer skills
• Teaching
• Early Childhood Education
• Special Education
• Childcare
• Classroom Management
• Curriculum Development
• Experience Working With Students
• Auditing (6 years)
• Phone etiquette (10+ years)
• Writing skills (10+ years)
• Toddler Care
• Behavior Management
• Fundraising
• Developmental Disabilities Experience
• Classroom Experience
• Customer support (6 years)
Certifications and Licenses
CPR/AED
August 2020 to August 2022
Pre-k Standards:Arkansas CDELS
June 2020 to Present
Child Growth and Development Family and Community Learning Environment and Curriculum Professional Development Supported and funded by the Arkansas DHS/Division of Child Care and Early Childhood Education
Certificate of Completion
August 2020 to Present
DSC Using Google to Survive Virtual Education
Certificate of Completion
November 2020 to Present
Arkansas Commission on Child Abuse, Rape, and Domestic Violence Mandated Reporter
Certificate of Completion
September 2020 to Present
Health, Safety, and Nutrition Learning Environment and Curriculum
(Pre-school Staff, Better Beginnings Levels 2 & Higher) First Aid Certification
Groups
Treasurer of Harmony Grove Band Boosters
2019 to Present
Additional Information
As a Band Booster Officer my responsibilities as treasurer are as follows:
• Responsibilities include handling cash and keeping book records of receipts or any expenses.
• Keep track of financial records of fundraisers, scholarships, and donations to the Band Boosters financial accounts/banking institutions and/or place of businesses.
• Knowledge with smart devices, cameras, cam recorders, and social media platforms to boost our schools band and choir programs.
• Attend monthly meetings and discuss any band booster issues or plans that may need to be addressed.
• Care for and assit all band/choir students if needed and their band instruments, support and respect all music/concert performances and band instructors, school staff, students, parents/families and any place of business that involves themselves in helping our schools students and their extra curricular activities.
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