Equipment Operator Customer Service

R I CKY MORGAN

S U P E R V I S O R

**** ***** ***** **

Houston, TX 77084

832-***-**** *************@*****.***

OBJECTIVE

Reliable and committed professional with solid work experience working in customer service and leading a team.

E D U C A T I O N — EXPERIENCE

Prairie View A&M

Master of Arts

University of Nevada

Bachelor of Arts

Schoolcraft College

Associate of Arts

2021-Present

Pro Services Supervisor • Customer Service • Lowe's 2020-2021

Pro Services Supervisor • Customer Service • Home Depot 2019-2020

Process Operator • Plant Operations • DOW Chemical 2014-2018

Equipment Operator •Lead Operator • Pioneer Natural Resources Key Accomplishments: Served as President on the Pioneer Promotions, Responsibilities, and Opportunities Committee

(PPROC) that detailed criteria for employees to meet progression standards, promote teamwork, inclusion, and positive reinforcement within employee relations. Interfaced with Well Supervisor to provide on-site employee safety trainings for Pioneer Natural Resources. Led a team of 15-20 individuals and helped decrease safety-related incidents for Baker Hughes Inc by 30%. K E Y S K I L L S — CERTIFICATION

Project Management

Team Building

Safety Compliance

Conflict Resolution

Communication

Productivity

Performance

Cost Objectives

Man-lift Certified 01/2017 CDL Certified (expires 2022) Forklift Certified 01/2017 CPR Certified (expires 2022) TWIC Certified (expires 2022) Active Passport (expires 2026) Chemical Technology Process Operations Basic 8/14/19 REFERENCES

[Available upon request.]

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