**** ***.*** *.************ BLVD. MATTHEWS, NC.

PHONE NUMBER: 972-***-**** E-MAIL: adw9ah@r.postjobfree.com KRISTY CLARK

OBJECTIVE:

To obtain a position that will allow me the opportunity to utilize over 20 years of customer service experience and training.

FUNCTIONAL SUMMARY

Excellent verbal and written communication skills with the ability to act as liaison between different personality types. Able to motivate a project team; background in psychology provides wide range of interpersonal skills to encourage and teach others. Self-motivated individual who is accustomed to being in a position of responsibility.

SUMMARY OF QUALIFICATIONS

1995-1998 Commercial Credit/Travelers

Customer Service Rep: collections and skip-tracing. 2000-2005 Wells Fargo Home Mortgage CSR: responsible for mortgage counseling, customer file updates and service on all past due accounts. EMPLOYMENT

1998-2005 CMS (Charlotte-Mecklenburg School) Special Needs Assistant

To provide assistance to children with special needs such as; note taking, test administration, act as liaison between cms staff and parents.

Communicate client needs to teachers and other supporting staff via e-mail or face-to face contact.

2005-2012

WELLS FARGO HOME MORTGAGE

2012-2016 Childcare Network Toddler Teacher

Provide age-appropriate activities for non-school aged children.

Provide a safe environment that is conducive to learning. 2017- Present Intown Suites courtesy officer

To provide customer service related services such as making keys to unlock room doors, answering all related customer service calls and provide a clean an attractive work area.