Profile ******* ©**** CareerJunction Updated ** June 2017

Isabella Kuyoro’s Profile

adw99x@r.postjobfree.com

+27-72-990-****/+276********

About Me

Gauteng, East Rand

Yoruba, Afrikaans, English, Sotho, Zulu

35 years African Female with no disability

South Africa Citizen, ID 840**********

Not Supplied

My Career Status

Current / Most Current

PA with total work experience of more than 10

years

Highest Qualification: Certificate

R250 000-R500 000

Notice Period / Availability

Immediately

Next

Personal Assistant or Office Admin Clerk or

Receptionist or Admin Clerk or HR Officer in

• Gauteng, East Rand.

My Career Summary

Company Position Duration

Yellow DOG Software

Personal Assistant

Jan 2013 – Dec 2020

Medi-Zone

Senior Agent

Oct 2009 – Nov 2011

Bytes Technology

Call Centre Agent

Jun 2006 – July-2009

Affinity-On-Call

Quality Assure/ sales consultant

Apr 2005 – Jun 2007

Profile 3810954 ©2019 CareerJunction Updated 04 June 2017 My Skills

Expert / Specialist

• Excel

• Out Look

• Time Management

• Power Point

• Diary Management

• Administrative Duties – Filing

• Minute Taking

• HR Administrator

• Writing letters

• Travel Arrangements

Advanced

• Call Center Agent

• Personal Assistant

• Car Assembler

• Sales Consultant

Solid

• MS Office

• MS Word

• Telecommunication

• Cold Calling

• Internet

• Communication

• Reports

• Interpersonal

• MS Outlook

• Over Directors

• Ove flow Typing

• Stock taking

• Power Point presentation

• Filing System

• Numeracy

My Employment

Personal Assistant to both Director’s - at Yellow DOG Software Jan 2013 – Dec 2020

Contract Intermediate position in Gauteng, Johannesburg Region

• managing office work and providing clients with information

• managing incoming calls

• booking of events and coordinating them

• setting meetings

• diary updates for the directors

• taking minutes in a meeting

• instruction on workstations

• booking of flights and accommodation

• Telecommunications

• Receiving and ushering of clients

• Booking of Boardroom

• Administrative duties

• Keeping our clients updated

• Keeping records of our clients data

• Updating clients of the company’s growth and development. Reason for leaving: contract ended

Profile 3810954 ©2019 CareerJunction Updated 04 June 2017 Senior Agent at Medi-Zone

Oct 2009 – Nov 2011

Senior position in Gauteng, Pretoria Region

• Providing customized, business-focused consulting and strategy development assistance to clients

• Coaching non-profit executives as they lead their organizations through significant change initiatives

• Project managing client engagements, including managing diverse streams of work and small project teams

• Conducting research, analysis, and financial modelling and overseeing research for client engagements

• Developing and delivering presentations and deliverables for client engagements

• Managing client relationships

• Identifying and securing new business opportunities and renewing existing client engagements

• Leading initiatives to build firm infrastructure such as marketing, product development, operations Reason for leaving: company relocated

Call Centre Agent at Bytes Technology

Jun 2006 – July- 2009

Contract Intermediate position in Gauteng, West Rand

• Respond to customer inquiries

• Research required information using available resources

• Handle and resolve customer complaints

• Provide customers with product and service information

• Captured customer information

• Process orders, forms and applications

• Identify and escalate priority issues

• Route calls to appropriate resource

• Follow up customer calls where necessary

• Complete call logs

Reason for leaving: contract ended

Profile 3810954 ©2019 CareerJunction Updated 04 June 2017 Quality Assure/ sales consultant at Affinity-On-Call Apr 2005 – Jun 2007

Contract Senior position in Gauteng, Pretoria Region

• I worked closely with customers throughout the sales process.

• I foster a successful relationship endearing the customer to their business.

• I handle any enquires produced by the client, investigate the issue and provide the necessary feedback.

• I work hard to network and negotiate with potential clients about their orders, generating revenue for the company.

• I process customer orders in a timely manner, ensuring the clients approval. I also work closely with other departments and teams, such as accounting and marketing, I also use sales applications to update client information and requests.

• I often schedule appointments for sales representative and other consultants. I travel to clients locations when needed.

• Attend sales meetings, conferences and events

• Handle clients in a professional manner

• Deal with customer issues

• Process customer orders

• Keep up to date with product developments

• Call clientele

• Devise new sales or marketing strategies

• Work with other departments

• Schedule appointments, calls, and meetings

Reason for leaving: contract ended

My Education

Certificate in Certificate – Cornerstone college.

Jul 2007

• Inbound calls

• Outbound calls

• Computer literacy

Certificate in Certificate/ incomplete – ABC College. Nov 2003

• Personnel

• Human Resource

• Administration

• Communication

• Public Relation 1

• Public Relation 2

• Marketing

• Business Economics

Profile 3810954 ©2019 CareerJunction Updated 04 June 2017 Grade 12 / Matric – Ikatisong High School.

Dec 2002

• Afrikaans

• English

• Setwana

• Accounting

• Business

• Business Economics

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