Marketing Intern Operations Associate

Dalton Ruppel

**** * ********** ****** ***. *** Westland, MI 48185 ************@*****.*** 810-***-****

EDUCATION

Bachelor of Arts in Communication Dec. 2018

Saginaw Valley State University – University Center, MI

Minor: Management

WORK EXPERIENCE

Field Sales Representative

Techtronic Industries, Inc. Nov, 2022 – Present

Increased overall product of sales by $142,000 at end of Q1

Produced 5% increase in Milwaukee brand tool sales in Q1

Held sales comp. of 31% for Q1

Sold directly to Pro users on a daily basis

Event Marketing Specialist

Techtronic Industries, Inc. April. 2022 – Nov. 2022

Developed new forms of marketing company products

Hosted demo events directly to target audience on new products

Worked with retailers on expanding company brand in store

Increased sales by $42,000/16% in 6 months time

Operations Specialist II

United Wholesale Mortgage – Pontiac, MI Nov. 2021 – April 2022

Assisted brokers with mortgage loan changes for borrowers

Processed an average of 55 mortgage loans per day

Responsible for accepting or denying last minute loan changes prior to closings

Administrative Associate Feb. 2019 – Nov. 2021

Garber Management Group – Saginaw, MI

Assisted an average of 55 customers per day regarding their vehicle titles, loans, contracts and warranties

Responsible for posting between 150 and 200 money order and garnishment checks to customers’ automotive loan accounts daily

Processed an average of 80 customer warranty refunds per day

Marketing Intern May 2018-Sept. 2018

Farmers Insurance, Busman Agency-Saginaw, MI

Controlled all social media marketing sites for agency

Content writer for both printed and digital advertisements

Developed new forms of marketing for specific target audience

Wrote emails for several clients and potential leads on a daily basis

Housing Operations Associate Aug. 2016 – Dec. 2018

Saginaw Valley State University – University Center, MI

Organized and delivered mail and packages to ~1,000 on-campus student residents per day

Responded to resident and parent questions, complaints, and requests regarding their current or upcoming on-campus housing experience

Processed and filed housing contracts and damage reports

Managed resident check outs and facilitated returns of cleaning equipment, tools, and sporting and entertainment materials

Seasonal Maintenance May 2013 – Aug. 2017

City of Grand Blanc Department of Public Works – Grand Blanc, MI

Towed trailers full of landscape equipment on a daily basis

Collaborated with eleven co-workers to exceptionally clean and maintain the city parks and recreational facilities for community residents

Responsible for onboarding and training new seasonal employees each year

Provided multiple performance evaluations for subordinates throughout the summer to offer constructive feedback and direction to ensure an excellent quality of work

Received multiple letters of appreciation from residents regarding the quality upkeep of the parks and recreational facilities

COMPUTER AND TECHNICAL SKILLS

Proficient in all Microsoft Office Suite applications, including Word, Excel, PowerPoint, and Publisher

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