Zeynajiah Lindsey

Peoria, IL *****

adw95l@r.postjobfree.com

+1-309-***-****

I am An organized and motivated customer service professional with over 6 years of experience in consumer relations. Aiming to use proven customer service background and communication skills to effectively fulfil the requirements of the Customer service Rep positions/Specialist. Adept at managing time and organizing schedules .

Work Experience

Social Media Specialist

ITworks - Peoria, IL

September 2021 to November 2022

• Developed social media content and scheduled posts to coincide with target audience usage.

• Participated in global conference calls to review company performances

• Maintained professional relationships with all customers, & distributors.

• Proactively pursued new customers and contributing to the customer relations management reports Remote Customer Service Rep

Mike H - Peoria, IL

January 2018 to March 2022

• Conferred with customers by telephone to provide information or services, take and enter orders, obtain details of complaints, and offer corrective services

• Responded to inbound customer inquiries

• Give accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints

• Maintained up to date files

Front Desk Receptionist

Quality Inn and Suites - Peoria, IL

February 2016 to November 2019

• Handled payment processing and provided customers with receipts and proper bills and change.

• Received incoming calls and coordinated with staff to fulfill customer requests.

• Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.

Education

High school diploma

Quest Charter Academy

Skills

• Technical Proficiency (3 years)

• Time management (3 years)

• Communication Skills (6 years)

• Microsoft Word

• Collaboration

• Written Communication

• Google Analytics