Laudia Ipinge Resume,
Residence: Windhoek
E-mail: *********@*****.***
Tel: 081-***-**** / 081-***-****
Date of Birth: 01 March 1991
PROFESSIONAL SUMMARY
Sales Associate with extensive proven track record of providing exceptional General Administrative tasks, customer service, flexible to complete multi tasks. Highly focused and motivated with the ability to follow instructions and make decision independently with a strong analytical communication, administrative tasks and interpersonal skills, striving to obtain a challenging position in Finance where I can contribute and excel my professional, in addition to continue learning toward the success of business support services. EDUCATION
2020 UNIVERSITY OF MYSORE, INDIA,
Master of Business Administration-Finance
2014 INTERNATIONAL UNIVERSITY OF MANAGEMENT (IUM), Bachelor of Travel, Tourism, Hospitality and Event Management Honors
2010 RUACANA HIGH SCHOOL, Grade 12
SKILLS
Microsoft office
Administrative skill
Numerical skills
Attention to detail
Work ethics and professionalism
ACHIEVEMENTS AND HONORS
2022 MTC Fashion Week (1-7 days) Ticketing and Logistic Administrative Intern 2019 Volunteered at Min Sand and Stone cc since 2019 (3 Months) Windhoek, Office Administration- 2017 - 2018 Federation of International Student Association in Mysore, India position: Cultural Secretary 2013 The United Nations Convention to Combat Desertification- Namibia: Services Assistant 3
PROFESSIONAL EXPERIENCE
1. 15 November 2022- until Present (3months contract) - SWAKOPMUND STRAND HOTEL
Hostess Welcoming guests, direct them to their seats, present food and beverage menu, highlight on special and recommendation
RESdairy booking and reservation monitoring, attend to telephone
Waitress, Cashier and runner
Waitron briefing and Front-line assistant
2. 16 September 2019 - 30 April 2021 Cashier and Shop Assistant - AVON DEPOT BEAUTY CENTRE
Duties:
Front Desk assistant, Tracking & Tracing clients parcels, attend to telephone
Receive and verify boxes and administrative support services
Process and receive payment, Merchandise
Assists stock controller to place demanded products,
Maintain high standards of product knowledge and derive exceptional customer service in accordance with company customer service standards,
Identify process and product enhancement to improve service delivery to customers.
3. July2019 - 15 September 2019: Receptionist - WINDHOEK GARDENS BOUTIQUE HOTEL
Duties:
Provide a wide variety of administrative and staff support services
Answering phones and direct calls to designated individuals
Keep the reception area clean and neat to give visitors positive first impression,
Maintain logbook of sign in, give room keys to quests and take them to their rooms
Front desk expenditure receives and process customer payment.
Book in online guests, arrange airport transportation
Monitor and remote-control main entrance
Assist Kitchen with cooking and waitress and briefing specials to guests 4. November 2018 – 30 June 2019: Waitress - ROOF OF AFRICA Duties:
Team plays and conduct fellow waitress role play training,
Hand on experience with cash register and ordering using POS software,
Event Management and prepare tables by setting up linens, silverware, and glasses,
Menu recommendation and sharing daily specials and communicating with kitchen staff,
Respond to daily telephonic
5. 2014 – 2016: Cashier Supervisor - HOCHLAND SPAR Duties:
Manage daily cash operation tasks in the company and order change from bank weekly
Attend to customer enquiries in a friendly, helpful manner
To provide supervisory to cashiers and assist admin with general tasks
Manage cigarette kiosk in compliance with weekly ordering cigarettes,
Answering and direct incoming calls to designated department HOBBIES AND
INTERESTS:
Yoga Practices
Jogging and Tracking
Mountains
Meeting new people
REFERENCES:
1. Hilde
Povanhu
2. Restaurant
Manager
Strand Hotel
Swakopmund
Cell +264*********
3. Faisel Krohne
Sales Manager
Avon Beauty Center,
Windhoek
Cell +264*********
4. Tuemuna Mieze
Assistant Manager
Windhoek Boutique Gardens
Hotel
Cell: +264*********
30 April 2021
TO WHOM IT CONCERN
I am very pleased to write this letter of recommendation on behalf of Laudia Ipinge of ID 910********. Laudia is employed by our company as a Sales and Finance Associate from 2019- April 30, 2021 and worked under my supervision during this time. From the time that Laudia started with the company, I am impressed with her drive, determination, and tenaciousness. She was hired to introduce our products to a new marketplace, and I am pleased to say that Laudia exceeded her sales target each year with us.
Laudia is a very talented Sales Associate and I have no hesitation in recommending her highly.
Sincerely,
Faizel Krohne
Sales Manager