Laudia Ipinge Resume,

Residence: Windhoek

E-mail: adw95c@r.postjobfree.com

Tel: 081-***-**** / 081-***-****

Date of Birth: 01 March 1991

PROFESSIONAL SUMMARY

Sales Associate with extensive proven track record of providing exceptional General Administrative tasks, customer service, flexible to complete multi tasks. Highly focused and motivated with the ability to follow instructions and make decision independently with a strong analytical communication, administrative tasks and interpersonal skills, striving to obtain a challenging position in Finance where I can contribute and excel my professional, in addition to continue learning toward the success of business support services. EDUCATION

2020 UNIVERSITY OF MYSORE, INDIA,

Master of Business Administration-Finance

2014 INTERNATIONAL UNIVERSITY OF MANAGEMENT (IUM), Bachelor of Travel, Tourism, Hospitality and Event Management Honors

2010 RUACANA HIGH SCHOOL, Grade 12

SKILLS

Microsoft office

Administrative skill

Numerical skills

Attention to detail

Work ethics and professionalism

ACHIEVEMENTS AND HONORS

2022 MTC Fashion Week (1-7 days) Ticketing and Logistic Administrative Intern 2019 Volunteered at Min Sand and Stone cc since 2019 (3 Months) Windhoek, Office Administration- 2017 - 2018 Federation of International Student Association in Mysore, India position: Cultural Secretary 2013 The United Nations Convention to Combat Desertification- Namibia: Services Assistant 3

PROFESSIONAL EXPERIENCE

1. 15 November 2022- until Present (3months contract) - SWAKOPMUND STRAND HOTEL

Hostess Welcoming guests, direct them to their seats, present food and beverage menu, highlight on special and recommendation

RESdairy booking and reservation monitoring, attend to telephone

Waitress, Cashier and runner

Waitron briefing and Front-line assistant

2. 16 September 2019 - 30 April 2021 Cashier and Shop Assistant - AVON DEPOT BEAUTY CENTRE

Duties:

Front Desk assistant, Tracking & Tracing clients parcels, attend to telephone

Receive and verify boxes and administrative support services

Process and receive payment, Merchandise

Assists stock controller to place demanded products,

Maintain high standards of product knowledge and derive exceptional customer service in accordance with company customer service standards,

Identify process and product enhancement to improve service delivery to customers.

3. July2019 - 15 September 2019: Receptionist - WINDHOEK GARDENS BOUTIQUE HOTEL

Duties:

Provide a wide variety of administrative and staff support services

Answering phones and direct calls to designated individuals

Keep the reception area clean and neat to give visitors positive first impression,

Maintain logbook of sign in, give room keys to quests and take them to their rooms

Front desk expenditure receives and process customer payment.

Book in online guests, arrange airport transportation

Monitor and remote-control main entrance

Assist Kitchen with cooking and waitress and briefing specials to guests 4. November 2018 – 30 June 2019: Waitress - ROOF OF AFRICA Duties:

Team plays and conduct fellow waitress role play training,

Hand on experience with cash register and ordering using POS software,

Event Management and prepare tables by setting up linens, silverware, and glasses,

Menu recommendation and sharing daily specials and communicating with kitchen staff,

Respond to daily telephonic

5. 2014 – 2016: Cashier Supervisor - HOCHLAND SPAR Duties:

Manage daily cash operation tasks in the company and order change from bank weekly

Attend to customer enquiries in a friendly, helpful manner

To provide supervisory to cashiers and assist admin with general tasks

Manage cigarette kiosk in compliance with weekly ordering cigarettes,

Answering and direct incoming calls to designated department HOBBIES AND

INTERESTS:

Yoga Practices

Jogging and Tracking

Mountains

Meeting new people

REFERENCES:

1. Hilde

Povanhu

2. Restaurant

Manager

Strand Hotel

Swakopmund

Cell +264*********

3. Faisel Krohne

Sales Manager

Avon Beauty Center,

Windhoek

Cell +264*********

4. Tuemuna Mieze

Assistant Manager

Windhoek Boutique Gardens

Hotel

Cell: +264*********

30 April 2021

TO WHOM IT CONCERN

I am very pleased to write this letter of recommendation on behalf of Laudia Ipinge of ID 910********. Laudia is employed by our company as a Sales and Finance Associate from 2019- April 30, 2021 and worked under my supervision during this time. From the time that Laudia started with the company, I am impressed with her drive, determination, and tenaciousness. She was hired to introduce our products to a new marketplace, and I am pleased to say that Laudia exceeded her sales target each year with us.

Laudia is a very talented Sales Associate and I have no hesitation in recommending her highly.

Sincerely,

Faizel Krohne

Sales Manager

+264*********

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