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Customer Service Executive Assistant

Location:
New Delhi, Delhi, India
Salary:
20k
Posted:
May 23, 2023

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Resume:

PERSONAL STATEMENT

Highly driven and energetic sales/customer service employee seeking a new position. As a sales representative, positive, determined, and a team player. Under pressure and tenaciously do whatever it takes to get the job done right. As a customer service employee and a server, I am highly skilled and experienced at anticipating and accommodating customer needs.

CORE COMPETENCIES

Presentation and public speaking

Relationship management

Time management

Problem-solver

Research and development

Process improvement

WORK EXPERIENCE

Business Development Associate/ Executive Assistant

EAST INDIA TECHNOLOGIES PVT. LTD. – Aug 2020 to till

Develop and maintained key business relationships with overall customers

Manage all the internal/external meetings on the behalf of DMD.

Compile data and reports of Quality Audit of product in IQC, OQC and Audit the material (incoming and outgoing) at least five time a day.

Enter all communication into the CRM system.

Work closely with sales staff to facilitate strong understanding of various production options and differentiators to use in the personalized service provided to customers

Respond to initial digital inquiries from new customers and forward to sales consultants.

Maintained and updated companies opportunity.

Check the production, quality, packaging reports and update to Managing Director.

Start Barcode System in warehouse and packaging within 3 months with team.

Senior Sales Executive

VIJAY LAXMI LABELS PVT. LTD. - January 2019- July 2020

Maintains Relationship with clients by providing support, information, and guidance.

Meeting with clients virtually or during sales visits.

Establishing new business/ customers all over India.

Attending trade exhibition, conference and meetings on the behalf of KORES team.

Reviewing sales performance, generating leads also.

Handled India mart customer also.

Make and give presentations in regional meetings.

Executive business Development

CADDCENTRE TRAINING SERVICES - August 2018- January2019

Providing administrative support to an organization.

Duties include organization centre records, overseeing department budgets and maintaining inventory of office supplies.

Meetings with customers, include juggling phone calls, handling mail and offering administrative advice when needed.

Maintain financial files and records.

EDUCATION

2014-2018 – B.TECH (Mechanical) from Ideal institute of technology Ghaziabad. 2014 - 12th from Kendriya Vidhyalaya Muradnagar.(CBSE)

2012 - 10th from Kendriya Vidhyalaya Muradnagar.(CBSE)

Software Proficiency & Skills

AUTOCAD

Solid Works MS Office:

Microsoft Excel

Microsoft word

Microsoft Outlook

Microsoft Power Point..

Achievements (Improvement Activities)

Certificate from PANCHE in College Annual Fest in 2016.

Certificate in some Mechnical Projects in College(2014- 18)

Cerificate in Presentation & Public Speaking Skills in north regional meet.

DECLARATION

I hereby declare that the above details are true to the best of my knowledge and that I’ll do my best for the good of the organization.

Place:

Date: (KOMAL SINGH)



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