Abigail Landau
***** ** ******** **** **** Sherwood, OR 97140
Office Administration
Procedural Proficiency and Management – Clerical, Managerial and Executive Level Administration
PROFESSIONAL EXPERIENCE
LANDAU REAL ESTATE CORPORATION, Small family-owned company with under 10 employees, Portland, OR, Part-time work from March 2016-Present
Administrator
Data entry, customer service, accounting and property management of clients in Oregon and Washington. Managed on-site management team as well as kept tenants following legal and property guidelines. Weekly operations included supporting executive management, writing and sending monthly documents, and managing private information.
STARBUCKS COFFEE COMPANY, Publicly traded food retailer with more than 19,000 retail stores in over 60 countries, West Linn, OR, November 2013-February 2016
Shift Supervisor
Became Shift Supervisor within 6 months of hiring. Managed marketing events and subordinates for better customer service opportunities and ranked accruing needs for improved in-café efficiency. Certified Trainer; exemplified standards to employees to learn correct procedures.
COMMONWEALTH REAL ESTATE SERVICES, Property Management Company, Portland, OR, June 2011-August 2013, Apartment and Manufactured Housing Community Management (MHC) Company with over 200 employees and 2 offices.
Office Administrator and Human Resources Assistant (Administrative Assistant)
As front desk receptionist: customer-facing and initial voice heard on entire phone system, managed multi-line phone system and managed calendar of events for the office. Office management, created and implemented training programs and marketing programs, supported executive management, input and evaluated Human Resource data, and planned company purchases and educational events.
EDUCATION
BA in Business with major in Business Administration and emphasis in Marketing, Chapman University, California, 2009