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Professional Summary
Healthcare professional with more than 10 years of clinical experience in short stay surgery/perioperative services and general medical-surgical units in the Cleveland Clinic Health system.
Core Competencies
Epic EMR documentation Patient preparation Patient Education Providing Quality Care
Assessments Teamwork Communication Vitals Admitting EMR Training
Professional Experience
Cleveland Clinic, Cleveland, Ohio 2007 - Present
Certified Medical Assistant-Surgical ICU/Endoscopy
Responsible for Admitting patients in Epic for procedures.
Specialize in preparing patients for Colonoscopy, Endoscopy, Pouchoscopy, Ileoscopy procedures.
Take patients’ vital signs and complete medical history, Medications, past Surgeries, Identify past challenges with anesthesia.
Educate patients and families on preparation for surgical procedures and discharge instructions.
Train New Hires on Epic documentation.
Assist RN with infusions.
Place orders for medical supplies in Epic.
Provide Blood draws and cardiopulmonary resuscitation.
Huron Road Hospital, Cleveland, Ohio 2004 - 2007
Medical Assistant, Family Medical Center
Guided patients through registration, completion of insurance forms, and coverage determination.
Answered high volume calls daily. Updated and maintained records in Epic.
Composed written and oral correspondence.
Assisted lead physician in patient procedures and exams.
Prepared appropriate instrument set up.
Documented medical history, determined and recorded vital signs.
Communicated and documented in continuity of care with external surgery centers, hospitals, insurance carriers and patients to ensure quality outcomes.
Education & Awards
Bachelor of Arts, Business Administration Ashland University, Ashland, Ohio
Vice President Award – Merck & Company
President’s Award – Novartis Pharmaceutical
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Tezra Williams