CORINNA NUNEZ

Las Vegas, NV 702-***-**** Corinna*25@gmail

OBJECTIVE

To secure an opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

UHC Optum – Clinical / Administrative Coordinator / November 2022-Present

Manage department phone line to assist with coordination of care for members

Support the enrolled members/beneficiaries of our community partners

Assisting with requesting and uploading clinical documents

Auditing documents Collaborating with PCP networks physician offices and hospitals

Support mail resource process to member as identified by management staff

Assist with referrals/calls received by the care coordination team

SP Plus Corporation Supervisor and Dispatch July 2016 to current

• Supervision over 5-10 employees; per event

• Assigning employees to their positions as needed

• Running reports and communicating pertinent information to managers throughout the event

• Liaison of ingress/egress procedures

• Handling cash outs and bank revenue deposits

• Process of closing documents

New American Funding Post Closing October 2020 to July 2022

• Performs post audit review of secondary market loans based upon regulatory agency and investor requirements.

• Prepares files for other audits of secondary market loans.

• Disbursement of all residential mortgage loans

• Booking of all in house mortgage loans.

• Reconciliation of all Closing Disclosure/HUD/Settlement Statements with FICS.

• Selling and shipping loans to outside investors.

• Collateral tracking of all recorded documents and title policies.

• Coordinating trailing documents to outside investors

• Reviewing all mortgage loans for compliance following QC checklist.

• Real estate tax tracking orders for portfolio loan

Citibank Closer/EMS/Funding Specialist June 2009 to August 2014

• Responsible for validating closing conditions using proprietary software

• Time constraints for closing according to Citi guidelines.

• Work directly with vendors to follow up for final HUD and ensure funds are requested timely.

• Maintained communication with borrowers throughout the closing process; cleared any/all conditions,

to include cash to close.

• Keep the highest possible standard of customer service while supporting the team goals

• Ensure compliance with all policies

• Escrow management and set up of insurance disbursements documented on an excel spreadsheet • Prepared loan documents for closing including quality control

• Coordination of wire for settlement title/agent

• Managing internal issues such as budgets and expenses, and seeking outside funding support for projects.

United Health Care Claims Associate August 2014 to August 2020

Provide general claims support by reviewing, researching and negotiating

Processing and adjusting claims

Analyze and identifies trends and provides reports as necessary

Constantly meet established productivity, schedule adherence and quality standards

Aesthetic Surgery of Tucson Office Manager February 2006 to March 2009

• Coordinate new patient intake documents

• Data entry, cash handling, Quick books, paying/receiving

• Schedule procedures

• Educated patients on inquired surgical procedures, including pre and post- operative care related to treatments, procedures, and medications

• Respects patients by recognizing their rights; maintaining confidentiality

• Maintained patient care database

• Maintained professional and technical knowledge by attending educational workshops

• Professional publications, establishing personal networks

EDUCATION

Diploma Cholla Magnet High School Tucson, AZ

SKILLS

Bilingual- English and Spanish; ability to read, write, and speak fluently

10 years of administrative experience

Technology Proficient: Microsoft (office, excel, outlook) Windows based OS such as XP, Vista, Windows 7-10

8 years Mortgage banking experience

FHA/VA, and Conventional loan experience

Excellent communication skills and professionalism

Ability to prioritize and multitask while maintaining accuracy.

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