Pharmacy Technician Customer Service

M EDRONA G . S HALABY

** ****** *** ****** **** NJ, 07306 201-***-**** **************@*****.*** REFERENCES AVAILABLE UPON REQUEST

OBJECTIVE

Motivated pharmacist looking to obtain a position as a pharmacy technician at your reputable pharmacy, where I can utilize my skills and knowledge to provide exceptional patient care. EDUCATION

Minia University Egypt Graduated: June 2022

Bachelor’s degree in Pharmacy Cumulative GPA: 3.52 Attended 2016-2022

WORK EXPERIENCE

UNIVERSITY PHARMACY. EGYPT JUNE 2021 – DECEMBER 2022 Pharmacist

Dispensing medication: This involves filling prescriptions accurately and efficiently, ensuring that patients receive the correct medication and dosage.

Providing patient counseling: This involves counseling patients on how to take their medication, discussing any potential side effects or interactions with other medications, and answering any questions they may have.

Collaborating with healthcare providers: often work closely with doctors, nurses, and other healthcare providers to coordinate patient care, provide medication management, and ensure optimal outcomes.

Managing inventory: Responsible for managing inventory levels of medications, ensuring that the pharmacy is stocked with the necessary drugs and supplies.

Providing education: Responsible for educating other healthcare providers, such as medical students and interns on medication management and drug interactions.

Providing immunizations: Administering vaccines and other immunizations to patients, in accordance with country regulations.

GOOD SHEPHERD PHARMACY EGYPT FEBRUARY 2017 – MAY 2019 Pharmacy Technician

Assisted pharmacists with prescription order entry and medication dispensing.

Managed inventory and ordered supplies as needed.

Taking Control of emails and fax messages

Provided exceptional customer service to patients and resolved any issues or concerns.

Assisted with medication compounding and labeling as needed.

Followed Country regulations and maintained accurate records. QUALIFICATIONS AND SKILLS:

APPLICATIONS & SOFTWARE: Microsoft Office and QuickBooks. TECHNICAL EQUIPMENT: Blood Pressure & Blood Glucose Devices, IV infusion pumps. SKILLS: Attention to detail, Communication, Analytical and time management skills, Ethics and integrity, Adaptability. LANGUAGE: English and Arabic.

RELEVANT COURSEWORK:

- Pharmaceutical Organic Chemistry I, II & III - Pharmacology I, II&III

- Cell Biology - Therapeutics

- Pharmacognosy I, II, III & IV - Toxicology & Forensic Chemistry

- Anatomy - Emergency & First Aid

- Physiology I&II - Medicinal Chemistry I, II, III & IV

- Microbiology and Immunology - Clinical Pharmacy I, II & III

- Pharmaceutical dosage forms I, II &III - Biochemistry I, II &III

- Pathology - Hospital Pharmacy