Customer service representative remote
Resume:
LICIA AYDELL
Gonzales, LA *****
***********@*****.***
QUALIFICATIONS SUMMARY
Business professional experienced working in fast-paced environments demanding strong organizational, technical and interpersonal skills. Detail-oriented and resourceful in completing projects; able to multi-task effectively.
EXPERIENCE HIGHLIGHTS
• Gathering the materials needed to complete the assignment
• Overseeing the assignment, from inception to completion
• Tailoring approach to work to suit the job specifications, as required
• Communicating assignment-related issues with the client as soon as they arise
• Developing and managing client relationships, marketing, business development, and retention processes
• Building and developing new business opportunities
• Identifying, researching, and developing additional markets for new and existing clients
• Providing clients with updates on statuses and progress
• Promoting regular client contact
• Meeting with prospective clients to understand their needs and propose solutions
• Developing and pitching alternative solutions
• Identifying new market opportunities
EMPLOYMENT HISTORY
INDEPENDENT CONTRACTOR, Arise, Gonzales, LA, July 2021-Present FIELD SUPERVISOR/TRAINING COORDINATOR, Joy PCA, Baton Rouge, LA, December 2014-March 2020 FIELD SUPERVISOR, Angels Heart Home Care, Gonzales, LA, January 2014-December 2014 COORDINATOR SUPERVISOR, Majestic Home Care, Gonzales, LA, June 2011-January 2014 MANAGER, McDonald ʼ s, Baton Rouge, LA, February 2001 - December 2008 EDUCATION
Pinnacle Career Institute, Kansas City, MO
Major: Medical Billing and Coding
Certification: CPC, April 2010
Degree: Associates Degree in Occupational Studies; Associates in Health Management, December 2011 References available upon request
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