Inbound Customer Sales Agent
Resume:
Dorothy A. Moore
adw8wf@r.postjobfree.com
PROFESSIONAL SUMMARY
Passionate about improving the quality of customer experiences and interaction with my company by providing unsurpassed care and service. Seeking to leverage my experience as a customer driven professional to provide ultimate customer satisfaction. Excellent verbal and written communication. People focused and goal driven.
SKILLS
WORK HISTORY
Continental Airlines (merged with United Airlines)-Houston, Texas Reservations Sales Agent-07/1979-10/2010
Greeted customers inbound customer calls and helped them choose desired flights.
Booked airline tickets for passengers traveling throughout Continental Airlines system
Aldine Independent School District-Houston, Texas
ELA Teacher-10/2009-2013
Education
Grambling State University-Grambling, LA
Bachelor of Arts Liberal Arts Journalism
M.Ed. English Language Arts Reading
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