Timothy Albright
Palm Harbor, Florida *****
***************@***.***
Skills
Performance improvements
Policy/program development
Cross-functional team management
Customer retention
Staff supervision
Supervision and training
Vendor relationships
Customer relationship management
Dealership management
Staff training
Troubleshooting expertise
Cost analysis and savings
Sound judgment
Inventory management
Experience
April 2011 - Current
thirsty marlin bar and grill - PALM HARBOR, FL
General Manager
Posted open job positions on the company site and social media sites, including [Site] and [Site]
Set and confirmed [Type] customer appointments
Completed weekly schedules through strategic staffing allocation to maintain payroll at 98-100%
Developed and updated scheduling policies covering all department activities
Built and maintained loyal, long-term customer relationships through effective account management.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Recruited, trained and empowered employees to achieve key performance indicators.
Conducted employee evaluations to provide adequate feedback and recognize quality performance.
Recruited, interviewed and hired qualified staff for open positions.
Trained employees on duties, policies and procedures.
Administered employee discipline through verbal and written warnings.
Created schedules and monitored payroll to remain within budget.
Taught alertness and security tactics to reduce theft and losses.
Guided management and supervisory staff to promote smooth operations.
Supervised employees through planning, assignments and direction.
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
June 1996 - October 2008
Shells Restaurant - St Pete Beach/ Kissimmee, FL
Line Cook/ Kitchen Manager
Operated fryers and grills according to instructions to maintain safety and food quality.
Carried pans and trays of food to and from work stations, stove and refrigerator.
Kept stations stocked and ready for use to maximize productivity.
Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
Set up and performed initial prep work for soups, sauces and salads.
Retained consistent quality and high accuracy when preparing identical dishes every day.
Grilled and deep fried various foods from meats to potatoes.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Assisted in preparation of menu items ranging from burgers to sandwiches.
Washed and peeled ingredients to prepare for different meals and recipes.
Prepped garnishes to reduce wait times during lunch and dinner rush.
Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
Set up workstations with needed ingredients, utensils and cooking equipment.
Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
Adhered to portion controls and presentation specifications.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Cooked multiple orders simultaneously during busy periods.
Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
Followed proper food handling methods and maintained correct temperature of food products.
Education and Training
2000
Boca Ciega High School Gulfport, FL
GED