Service Representative Sales Associate

KARLI MASON

936-***-**** **** Chase Wick Dr Bacliff, TX 77518 *************@*****.***

Profile: Recognized as an outgoing and team-oriented individual with an immense desire for learning. Capable of thriving in a high stress level environment and have the ability to adapt quickly. Highly experienced with QuickBooks, Peachtree, 10 key, individually designed intercompany applications, Microsoft Office, Word, and Excel. EDUCATION

MBA in Marketing and Finance Ashford University, Forbes School of Business 3.88 GPA

B.A. in Accounting Ashford University, San Diego, CA 92123 - Online Campus 3.86 GPA

B.S. in Chemistry and Human Biology University of Montana, Missoula, MT 59812 3.64 GPA

PROFESSIONAL WORK

Customer Service Representative Teleperformance

10/2021 to 3/23 Inbound call representative for two accounts. assisted medicare and medicaid patients with inbound account assistance, billing questions and plan information. Inbound calls for CVS specialty pharmacy assisting patients, pharmacies, caregivers and medical staff with specialty pharmacy memberships. Enrollment team for new patients for specialty care within the pharmacy.

Accountant Self

4/16 to 10/2019 Private accountant and financial consultant for local businesses. Assisted new businesses with start up, establishment, and establishing proper business practices.

Member Services

11/2015 to 4/16 Texas Law Shield, Houston, TX

Member services agent responsible for billing and account management.

Accountant AccountTemps, Houston, TX

03/2015 to 10/2015 Worked directly for CFO and accounting manager. Hired for temporary assistance in accounting department. Assisted with daily accounting which included accounts payable and accounts receivable. Entered payroll for multiple departments. In house payroll in a high volume business for both employees and contract workers. Responsible for maintaining weekly, monthly, and quarterly reports. Also worked as a primary accounts payable clerk in another position while assisting AR clerk and accounting manager.

Lead Sales Associate Sport Divers of Houston, Webster, TX 08/2013 to 03/2015 Managed company website development, social media and marketing endeavors. Assisted with dive class logistics. Coordinated and managed out-of-state dive trips. In house accounting including payroll and trip financing.

Office Manager Seabrook Automotive, Seabrook, TX

12/2012 to 09-2013 Managed all daily accounting which included accounts payable and accounts receivable. Managed all payroll. Past due accounts billing, invoicing, cost accounting.

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