DANA M.

COLLINS

adw8ua@r.postjobfree.com

708-***-****

SKILLS

Administrative Skills

Accounting/Billing

ATS

Auditor

Candidate Sourcing & Tracking

Coordinator

Content Writer

Data Collection Entry

EPIC

Essay Writer

File & Records Management

HRIS

Kronos

Microsoft Office & Google Suite

Oracle

PeopleSoft

Pre-Employment Screening

Proofreading Skills

Problem-Solving Skills

Recruitment

Researcher

SAP

Teaching

EDUCATION

DeVry University

Online

Bachelor of Applied Science Technical Management: Human Resources Management • 07/2021

Associate of Applied Science: General Business • 09/2020

Business Training Institute

Certified Recruiting Specialist: Recruitment • 01/2019

PROFESSIONAL SUMMARY

Professional administrator, results-driven, and skilled at building rapport and obtaining information with practiced ease. Well-versed in customer service and attention driven. In addition to well-organized, detail-oriented, and proactive in handling any tasks given with little oversight.

WORK HISTORY

Tiny Temples Academy Merrillville, IN Substitute Teacher 03/2022 – 06/2022

Contributed to student learning, growth, and advancement.

Demonstrated familiarity and competency in multiple subject areas.

Facilitated problem-solving, while serving as a role-model to students.

Amazon Flex, Door Dash, & Shipt Gary, IN

Independent Contractor 09/2017 - Present

Completed over 60 timely deliveries daily by choosing best and most efficient route.

Verified each delivery against shipping instructions before delivering.

Provided communication, time management, and customer service at any given opportunity.

Making Destiny Now LLC Gary, IN

Resume & Cover Letter Writer 10/2015-Present

Create job related resumes and cover letters for specific skill sets.

Edit established resumes to desired career paths within two days.

Screen Resumes and complete research on open job requisitions.

Northwestern Medicine Group Chicago, IL

Patient Service Representative 03/2013-03/2016

Greeted patients, responded to requests, and inquiries in timely fashion.

Verified and update patient demographics, insurance, and appointment information in scheduling databases.

Scanned necessary documents, collected payments for service and for invoices, scheduling follow-up appointments.

Coordinated independently with physicians and technicians on adding 25 patients to schedules daily, cancelling clinic, and confirming date and time of appointment via phone and online.

Medical Office (Temp Assignment) Matteson, IL Contract Recruiter 11/2012 - 02/2013

Edited and opened requisitions to internal/external sites on consistent basis

Reviewed resumes and conducted phone and personal interviews with candidates.

Communicated effectively with hiring managers to select candidates and then administer pre-employment testing

Conducted background checks on potential employees, as well as checking upon given references and credentials.

Newark (Temp Assignment) – Data Entry Clerk

Matteson, IL • 11/2012 - 02/2013

Used proper financial techniques (AP & AR) in billing all credit card and drop ship orders to hundreds of vendors.

Maintained existing data, updating information based on new correspondence or proofreading existing entries

Compared data entered with source documents in verification format on screen to detect errors.

DeVry University – Human Resources Assistant Intern

Chicago, IL • 04/2012 - 07/2012

Completed general admin duties such as typing correspondences, answering phones, processing interoffice mail.

Informed job applicants of their acceptance of employment both via telephone and email.

Assisted and scanned well written resumes to be reviewed by management via PeopleSoft and SAP software .

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