Entry Clerk Service Representative
Resume:
DANA M.
COLLINS
**************@*****.***
SKILLS
Administrative Skills
Accounting/Billing
ATS
Auditor
Candidate Sourcing & Tracking
Coordinator
Content Writer
Data Collection Entry
EPIC
Essay Writer
File & Records Management
HRIS
Kronos
Microsoft Office & Google Suite
Oracle
PeopleSoft
Pre-Employment Screening
Proofreading Skills
Problem-Solving Skills
Recruitment
Researcher
SAP
Teaching
EDUCATION
DeVry University
Online
Bachelor of Applied Science Technical Management: Human Resources Management • 07/2021
Associate of Applied Science: General Business • 09/2020
Business Training Institute
Certified Recruiting Specialist: Recruitment • 01/2019
PROFESSIONAL SUMMARY
Professional administrator, results-driven, and skilled at building rapport and obtaining information with practiced ease. Well-versed in customer service and attention driven. In addition to well-organized, detail-oriented, and proactive in handling any tasks given with little oversight.
WORK HISTORY
Tiny Temples Academy Merrillville, IN Substitute Teacher 03/2022 – 06/2022
Contributed to student learning, growth, and advancement.
Demonstrated familiarity and competency in multiple subject areas.
Facilitated problem-solving, while serving as a role-model to students.
Amazon Flex, Door Dash, & Shipt Gary, IN
Independent Contractor 09/2017 - Present
Completed over 60 timely deliveries daily by choosing best and most efficient route.
Verified each delivery against shipping instructions before delivering.
Provided communication, time management, and customer service at any given opportunity.
Making Destiny Now LLC Gary, IN
Resume & Cover Letter Writer 10/2015-Present
Create job related resumes and cover letters for specific skill sets.
Edit established resumes to desired career paths within two days.
Screen Resumes and complete research on open job requisitions.
Northwestern Medicine Group Chicago, IL
Patient Service Representative 03/2013-03/2016
Greeted patients, responded to requests, and inquiries in timely fashion.
Verified and update patient demographics, insurance, and appointment information in scheduling databases.
Scanned necessary documents, collected payments for service and for invoices, scheduling follow-up appointments.
Coordinated independently with physicians and technicians on adding 25 patients to schedules daily, cancelling clinic, and confirming date and time of appointment via phone and online.
Medical Office (Temp Assignment) Matteson, IL Contract Recruiter 11/2012 - 02/2013
Edited and opened requisitions to internal/external sites on consistent basis
Reviewed resumes and conducted phone and personal interviews with candidates.
Communicated effectively with hiring managers to select candidates and then administer pre-employment testing
Conducted background checks on potential employees, as well as checking upon given references and credentials.
Newark (Temp Assignment) – Data Entry Clerk
Matteson, IL • 11/2012 - 02/2013
Used proper financial techniques (AP & AR) in billing all credit card and drop ship orders to hundreds of vendors.
Maintained existing data, updating information based on new correspondence or proofreading existing entries
Compared data entered with source documents in verification format on screen to detect errors.
DeVry University – Human Resources Assistant Intern
Chicago, IL • 04/2012 - 07/2012
Completed general admin duties such as typing correspondences, answering phones, processing interoffice mail.
Informed job applicants of their acceptance of employment both via telephone and email.
Assisted and scanned well written resumes to be reviewed by management via PeopleSoft and SAP software .
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