SUMMARY
Punctual and known for having terrific work ethic and dynamic communication skills.
Well-versed in Outlook, Microsoft Teams, Word, Excel, PowerPoint, Adobe, and Zoom. Strong skill in learning any new software with ease.
Organized assistant with many years experience in providing systematic and operational support to various executive and management positions; scheduling and managing multiple meetings and events; detailed property records and inventory; skillful handling of accounts receivables/payables,researching chargebacks, and record reconciliations.
Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Personable with exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Highly developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation
Responsible possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, coordinating meetings and trips and preparing responses on behalf of company. Committed to establishing stellar rapport with clients of diverse backgrounds.
Results-driven assistant with track record of excelling in fast-paced office environments. Strong client relations skills and ability to resolve conflicts and issues with tact and diplomacy to drive client retention and loyalty.
Meticulous and systematic assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Multitasking assistant with experience in calendaring and meeting scheduling, and coordination using established software systems and coordination. Strong skills in document editing and issue resolution.
SKILLS
Outlook
Zoom
Excel spreadsheets
Word
PowerPoint
Adobe
Various survey software
Emotional intelligence
Strong communication skills
Flexibility, adaptability, and creativity
Teamwork and respect
Critical thinking
Business writing skills
Attention to detail
Time management
Proofreading
Professional presentation development
Event planning
AR/AP
Faculty/Staff orientation
Implementing policy and procedure
changes
Strong communication and problem-
solving skills
DEBORAH SINGLETARY
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Strong work ethic
EXPERIENCE
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Faculty credentialing for new professors or adjuncts. Create the course load sheets for each professor, generate course schedules, and create textbook orders per semester.
Monitor resource allocation to provide optimal coverage and service.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Liaised between internal and external stakeholders to provide updated project status and performance reports.
Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
Arranged travel and hotel accommodations for domestic business meetings and trips.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Conducted research using various sources to obtain relevant data for faculty or management requirements.
Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
Entered various types of data into company database and updated details to keep information current.
EMPLOYMENT HISTORY
2012 – Current Santa Fe College Emerging Technologies 14180 NW 119th Terrace, Alachua, FL 32615 352-***-****
1985 – 2012 Shands University of Florida
During my 27 years at Shands, promoted into several positions: purchasing clerk, staff assistant, administrative assistant, project coordinator. All positions provided a progression into business administrative skills and responsibilities. A cumulation of those skills and experience are represented in this resume.
DEBORAH SINGLETARY
*************@*****.***