Strong communication and
interpersonal skills
Excellent problem-solving abilities
Ability to work well under pressure
and in a fast-paced environment
Ability to work well under pressure
and in a fast-paced environment
Ability to work well under pressure
and in a fast-paced environment
Strong attention to detail and
accuracy
Proficient in Microsoft Office Suite
and other customer service
software.
Customer Service Agent
CHAYMA
AYARI
Skilled customer service agent with 3 years of
experience in office and call center settings.
Committed to delivering first-class service and
achieving strong results. Highly adaptable and
exceptional communication skills.
vocational certificate in computer technology
June 2012
Customer Service Agent, Transcom World Wide
Responded to customer inquiries via phone, email and chat in a timely and professional manner.
Resolved customer complaints by identifying problems and finding appropriate solutions
Demonstrated exceptional communication and
interpersonal skills with both customers and colleagues Maintained accurate and organized customer records Consistently met or exceeded individual and team
performance targets
Consistently met or exceeded individual and team
performance targets.
June 2020 - current
**********@*****.***
Tunis
Chayma Ayari
SKILLS
CONTACT
RELEVANT EXPERIENCE
EDUCATION BACKGROUND
LANGUAGES
English
Frensh
Arabic