Service Representative Office Assistant
Resume:
Mrs. Ashley Michelle Gonzalez
Anchorage, AK 99504 US
Mobile: 907-***-****
Email: *****************@*****.***
Availability: Mon-Friday
Job Type: Permanent
Work Schedule: Full-Time
Desired locations:
United States - AK – Anchorage United States
Work Experience:
Municipality of Anchorage
Public Transportation
3600 MLK JR Ave
Anchorage, AK 99507
03/2019-Present
Salary: 27.95/hr
Hours per week: 40
Operations Coordinator
Duties, Accomplishments and Related Skills:
Inputs data into computer data base systems; retrieves, verifies, and corrects information from the computer system. Type and word-process various documents and electronic information. Types and designs general correspondences, memos, letters, emails, etc. Proofreads copy for spelling, grammar and layout, making appropriate changes. Assists with related clerical duties such as photocopying, faxing, filing and collating. Operates a variety of standard office machines, including, but not limited to a personal computer and a variety of computer software, phone, fax, calculator, shredding machine and photocopy machine. Files and distributes incoming and outgoing mail. Acts as receptionist for assigned unit, receiving and screening phone calls and assisting individuals visiting the Public Transportation department, assists the general public with inquiries and requests. Classifies materials for filing in an established system, files materials, paper and electronic. Gathers or searches for information from various documents; records information; makes adjustments or corrections; and compares or verifies information. Assists lead dispatcher with dispatch duties and answering radio calls. Performs related work as required.
Supervisor: Wes Renfrew 907-***-****)
Okay to contact this Supervisor: Yes
Municipality of Anchorage
WIC Office
825 L St
Anchorage, AK 99501
03/2019-Present
Salary: 15.67/hr
Hours per week: 40
Senior Office Assistant
Duties, Accomplishments and Related Skills:
Perform opening and closing procedures for the clinic. Screening and processing of WIC clients to include receptionist/ phone duties, income verification, scheduling of appointments, obtain anthropometric and hemoglobin measurements and issuing WIC food vouchers. Verifies and documents proof of identification, proof of residency). Determines if applicant's income meets the income guidelines or that the applicant is adjunctively income eligible. Accurately documents the income eligibility on the family information form and in the client computer record. Completes eligibility screening and check-in procedures in an efficient manner. Accurately enters client information and documents all client interaction into the client's computer record. Generates and prints the appropriate warrants for clients participating in nutrition education activities. Maintains client records in alphabetical order within the appropriate filing cabinet. Pulls client records one business day prior to the scheduled appointments date. Make reminder phone calls one business day prior to scheduled appointment and documents appropriately in client record. Wiping down chairs/toys etc with antibacterial agent Accepting and signing for deliveries. Maintenance of storage areas. Insurance verification.
Ptarmigan Elementary
888 Edwards St
Anchorage, AK 99504 United States
08/2018-03/2019
Salary: 1947.60 USD Per Month
Hours per week: 30
SPED Resource TA
Duties, Accomplishments and Related Skills:
Implements under the supervision of assigned teacher, instructional programs and lesson plans for the purpose of presenting and/or reinforcing learning concepts. Monitors individual and/or groups of students in a variety of settings (e.g. rest rooms, playgrounds, hallways, bus loading zones, cafeteria, assemblies, field trips, etc.) for the purpose of maintaining a safe and positive learning environment. Promotes good study habits and student independence for the purpose of improving the quality of student outcomes. Models conversation, manners, clean up activities, listening, and everyday interactions for the purpose of demonstrating appropriate social behavior in a culturally sensitive manner. Administers tests, homework assignments, make-up work, etc. for the purpose of supporting teachers in the classroom. Attends meetings and in-service presentations as assigned for the purpose of acquiring and/or conveying information relative to job functions. Performs other related duties as assigned. CPR/ First Aid certified.
Supervisor: Kelly Ramey (907 -742-0402)
Okay to contact this Supervisor: Yes
State of Alaska, Occupation Safety and Health
1251 Muldoon Rd
Suite 109
Anchorage, AK 99504 United States
01/2017 – 08/03/2018
Salary: 2,903.00 USD Per Month
Hours per week: 40
Office Assistant II
Duties, Accomplishments and Related Skills:
Inputs data into computer data base systems; retrieves, verifies, and corrects information from the computer system. Type and word-process various documents and electronic information. Types and designs general correspondences, memos, letters, emails, etc. Proofreads copy for spelling, grammar and layout, making appropriate changes. Responsible for accuracy and clarity of final copy. Collects and assembles materials for reports or distribution. Assists with related clerical duties such as photocopying, faxing, filing and collating. Operates a variety of standard office machines, including, but not limited to a personal computer and a variety of computer software, phone, fax, calculator, shredding machine and photocopy machine. Files and distributes incoming and outgoing mail. Acts as receptionist for assigned unit, receiving and screening phone calls and assisting individuals visiting Enforcement staff, assists the general public with inquiries and requests. Classifies materials for filing in an established system, files materials, paper and electronic. Gathers or searches for information from various documents; records information; makes adjustments or corrections; and compares or verifies information. Performs related work as required.
Supervisor: Timbi Barron 907-***-****)
Okay to contact this Supervisor: Yes
Denali Federal Credit Union
701 E Tudor Rd
Anchorage, AK 99503 United States
01/2016 - 12/2016
Salary: 14.90 USD Per Hour
Hours per week: 40
Inbound Specialist I
Duties, Accomplishments and Related Skills:
Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. In compliance with credit union marketing image and service delivery goals, be knowledgeable of and sell credit union products and services, answer inquiries and provide information to members on all types of accounts, loans, and other credit union services. Cross sell credit union services and add new relationships to existing accounts. Receive and process member service requests. Identify research and correct member account discrepancies. Perform progressively responsible duties to include, place and receive phone calls related to member business, Follow up with prospects and ask for their business, complete sales production reports.
Supervisor: Rhonda Alexander 907-***-****)
Okay to contact this Supervisor: Yes
Alaska USA
930 Old Steese Hwy
Fairbanks, AK 99701 United States
11/2014 - 10/2015
Salary: 15.86 USD Per Hour
Hours per week: 40
Financial Service Representative
Duties, Accomplishments and Related Skills:
Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. In compliance with credit union marketing image and service delivery goals, be knowledgeable of and sell credit union products and services, answer inquiries and provide information to members on all types of accounts, loans, and other credit union services. Open all types of new accounts, cross sell credit union services and add new relationships to existing accounts. Assist members with loan applications, loan closing documentation and loan declinations consistent with credit union policies, the Equal Credit Opportunity Act and The Fair Credit Reporting Act. Receive and process member service requests. Identify research and correct member account discrepancies.
Supervisor: Patricia Bullard 907-***-****)
Okay to contact this Supervisor: Yes
Mt McKinley Bank
500 4th Ave
Fairbanks, AK 99701 United States
04/2013 - 07/2014
Salary: 13.00 USD Per Hour
Hours per week: 40
Bank Teller
Duties, Accomplishments and Related Skills:
Processed standard teller transactions for customers including servicing client accounts, accepting loan payments, managing safe deposit box payments, cashing checks, balancing cash drawers, handling night deposits, and correcting discrepancies.
Supervisor: Crystal Kelley 907-***-****)
Okay to contact this Supervisor: Yes
Walmart
537 Johansen Expressway
Fairbanks, AK 99701 United States
11/2011- 04/2013
Salary: 11.20 USD Per Hour
Hours per week: 25
Cashier
Duties, Accomplishments and Related Skills:
Greet every customer with a smile and inquire about store experience. Answer questions about merchandise and maintain current knowledge of all promotions. Efficiently ring up items and process cash, card, and check payments to keep customers flowing through check-out aisles. Assist other cashiers with questions, difficult customer questions, and age-restricted purchases. Contact customer service managers to handle pricing issues and complaints.
Supervisor: Amelia 907-***-****)
Okay to contact this Supervisor: Yes
Education:
Eastern Gateway Community College Steubenville, OH United States
Associates in Teacher Education, currently enrolled in online classes.
University of Alaska Anchorage, AK United States
Associates Degree in General Studies 05/2019
Robert W Groves High School Garden City, GA United States
High School or equivalent 06/2012
Woodville Tompkins Career Institute Garden City, GA United States
Technical or Occupational Certificate 03/2011
Major: CNA
Relevant Coursework, Licenses and Certifications:
I completed a course to be a CNA in the state of GA, I had to pass a medical terminology course and complete clinical hours in order to do any testing.
Contact this candidate