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Telemed Virtual Assistant

Location:
Las Pinas, Philippines
Posted:
May 20, 2023

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Resume:

MARIA KRISTINA A. CAÑADA,RN, CPC-A

Sta. Rita, Guiguinto, Bulacan

094********

****************@*****.***

QUALIFICATIONS SUMMARY

●Compassionate and dedicated RN with almost a year of service in a hospital setting giving proper and adequate nursing care to patients from newborn to old-aged from the time of admission to discharge. Has an experience as a school nurse for three months providing first aid for

students, teachers and other school staff, maintaining adequate medical supplies for the school clinic and assist during doctor’s or dentist’s visit. Worked as a clinic nurse for two and a half years in a multispecialty clinic performing basic nursing procedures such as vital signs, height, weight and visual acuity taking and recording, assisting patients with their medical needs during doctor’s consultation, medical assessments and procedures such as ECG, ultrasound, laboratory, minor operations and others, maintaining the smooth flow and standard of clinical procedures processes.

●Willing to be trained to different areas of specialty as well as a General Virtual Assistant; determined, responsible, hardworking and open to constructive criticisms

AREAS OF EXPERTISE

●Pediatrics ( 2 months)

●Med Surg ( 10 months)

●Maternity/ OB (2 months)

●ER ( 1 month)

●School clinic ( 3 months)

●Multispecialty Clinic (2.5 years)

●Occupational Health (3 years)

●Medical Coding (4 months and ongoing)

EMPLOYMENT HISTORY

Medical Coder/Clinical Nurse Coder (QRAO dept)

Apr 8, 2022- Present

●Employer : OPTUM GLOBAL

●Comprehensive Job description:

- Making sure that codes are assigned correctly and sequenced appropriately as per government and insurance regulations

- Complying with medical coding guidelines and policies

- Receiving and reviewing patients’ charts and documents for verification and accuracy

- Following up and clarifying any information that is not clear to other staff members

- Collecting information made by the Physician from different sources to prepare monthly reports

- Implementing strategic procedures and choosing strategies and evaluation methods that provide correct results

- Examining any medical malpractice that has been reported by analyzing and identifying the medical procedures, diagnoses or events that lead to the negligence

- experienced with eClinicalworks EMR

TELEMED NURSE (Part time)

Aug 27, 2021- March 13, 2022

●Employer : ACTIVEONE (HEALTH DELIVERY SYSTEMS INC)

●Unit / Area : ICS dept. servicing ACCENTURE employees

●Comprehensive Job Description:

- The Telemed Nurse is expected to ensure that the callers are verified through the employee list given to us by the clients (if they are employees, dependents, third parties, etc) then proceed with triaging before endorsing the patients to the MDs for the consultation.

- The Telemed Nurse is responsible for patient monitoring after the initial consultation to check on Patients’ progress and initiate the return to work assessment at the end of their quarantine period.

- The Telemed Nurse is responsible for any other administrative tasks related to the mentioned responsibilities, eg. creating an EMR for each Patient before MD consultation.

COMPANY NURSE (OCCUPATIONAL HEALTH NURSE)

Dec 6, 2019- April 5, 2022

●Employer : CHSI

●Unit / Area : Company clinic servicing IQOR SM CLARK Site 3

●Comprehensive Job Description:

-assist physicians during consultation and administering treatment to employees

-medicine dispensing observing the 8 R’s

-provide first aid and medical assistance to any ill or injured employees

-medical assessment including vital signs taking

-organizing and maintaining proper and smooth clinic flow

-record keeping of employees’ medical files and pertinent clinic data

-medical certificate validation

-observe confidentiality at all times

-proper medical assessment and referral to physician or to a medical institution

-monthly inventory of medicines and clinic supplies

-monthly and annual clinic report

-provide health teachings to employees

COMPANY NURSE (OCCUPATIONAL HEALTH NURSE)

Sept. 9, 2019 - Nov. 21, 2019

●Employer : MyHealth Inc.

●Unit / Area : Company clinic servicing SM Marilao Dept. Store

●Comprehensive Job Description:

-provide medical assistance to ill and injured employees and customers

-medicine dispensing observing 8 r’s

-authorization/ confirmation of absences

-assisting physician during consultation and treatment

-assessment including vital signs taking

-record keeping of employees and clinic files

-proper assessment and referral of employees and customers to a specialist or a medical institution

-Conducting Pre employment Physical Exam

-assisting with the filing of SSS Sickness and Maternity Notification forms

-health teaching to employees and customers

COMPANY NURSE (OCCUPATIONAL HEALTH NURSE)

December 20, 2018- June 30, 2019

●Employer : Healthway Medical Care

●Unit / Area : Company clinic servicing IQOR SM CLARK Site 3

●Comprehensive Job Description:

- Provide an outpatient clinic consultation

- Give appropriate emergency and first-aid management to patients on any medical condition or work-related trauma cases.

- Monitor and document work-related injuries and report to the principal’s HR and Safety Committee

- Coordinate referral of any medical/ emergency case to a higher healthcare facility

-Assist in the annual examination of the principal/ client-corporation

- give health teaching, awareness, counselling and education for the employees of the Principal/ client- corporation

- Maintain clinic facilities/ equipment and health records of the employees of the Principal/ client-corporation

- Ensure availability and accountability of clinic medicines and supplies

- Maintain complete, up-to-date and accurate clinic records necessary for patient care and services

- Prepare periodic reports of medical services

-In the absence of physician, to organize and administer health service program integrating occupational safety, otherwise, otherwise these activities of the nurse should be in accordance with the physician

-Provide nursing care to all injured or ill workers

STAFF NURSE April 26, 2018- Nov. 10, 2018

●Employer : Our Lady of Mercy General Hospital

●Bed Capacity/ Short description : 50- bed capacity private general hospital

●Unit / Area : Medical/ Surgical Unit

●Comprehensive Job Description:

Mainly focus on bedside nursing care which includes vital signs taking and recording, properly and efficiently executing doctor’s orders, observing the ten rights to proper administration of medications, observing safe and proper nursing techniques during Intravenous therapy administration, catheter insertion, tracheostomy care, blood transfusion and other related nursing procedures. Maintain patient’s comfort and safety at all times. Observe proper hygiene and sanitation throughout the shift. Properly document and record all the procedures done and medications given or not given, even any untoward incidents that happened during the shift. Do health teachings when needed. Maintain proper care of hospital equipment and supplies. Observe patient’s privacy and confidentiality of medical records. Observe professionalism at all times and make sure that hospital’s rules and regulations are followed.

CLINIC NURSE October 29, 2009- May 31, 2012

●Employer : Aventus Medical Corporation

●Bed capacity/Short description : Multispecialty Clinic, two floors

of the hospital

●Unit/Area : Reception, Nurse Station ( 2d floor)

●Comprehensive Job Description :

Assisting clients with their medical consultation/ examination, assisting doctors during examination as needed such as in physical exam, ECG, ultrasound, and others. Assisting during minor operations. Doing patient teaching, instructing clients what to do before, during & after medical/ laboratory procedures, organizing & keeping the clients’ medical records, forwarding their medical results to their respective companies, taking & recording vital signs after the client finished filling the medical form & what to do after just in case a follow up is given by the doctor. Maintaining the smooth flow and standard of clinical procedures processes.

STAFF NURSE ( NURSE RELIEVER) May to August 2009

●Employer : Plaridel County Hospital

●Bed capacity/Short description : 25 bed capacity, private secondary

of the hospital

●Unit/Area : Med-Surg/ General Ward

Comprehensive Job Description

Primary nursing duties focus on bedside care which includes carefully and properly executing doctor’s orders and vital signs taking. Maintaining patient’s comfort, and safety at all times. Observing proper nursing techniques in administering IVF, injections and other related procedures. Report any untoward incidents with regards to patient’s confinements or if there’s any abnormal reaction to a certain medication or procedures done. Maintain sanitation of the area. Observe proper hygiene at all times especially when doing bedside care. Proper documentation/ charting of patient’s hospital records. Respecting the rights of patients to confidentiality and privacy, and maintain professionalism in all aspects at all times.

SCHOOL NURSE January to March 2008

●Employer : Marian Colleges

●Bed capacity/Short description : Private School ( Elem to College)

of the hospital

●Unit/Area : School Clinic

●Comprehensive Job Description :

Do first aid in cases of injuries, sickness & other emergencies to students & school employees before transporting them to other medical facility if necessary. Assist doctors during medical visit of students & school personnel such as vital signs taking, presenting of students’ medical & dental records & assist with the medical supplies/ equipments needed, give patient education as necessary, keep medical & dental records of students & school staff & update them according to the school’s’ policy

STAFF NURSE (NURSE VOLUNTEER) August 2007 to October 2007

●Employer : Bustos Community Hospital

●Bed capacity/Short description : 100 bed capacity, secondary public

of the hospital

●Unit/Area : ER, Med-Surg

Comprehensive Job Description :

Receive patients from ambulance or from outpatient department that requires immediate medical response and treatment. Properly and carefully executing doctor’s orders. Observe proper procedures in vital signs, history taking and assessment of patient’s conditions. Maintain patient’s comfort and safety at all times. Proper documentation/ charting of patient’s hospital records. Respect patient’s confidentiality and privacy at all times. Maintain proper sanitation in the area of duty and observe proper hygiene especially when in contact with the patient.

Observe professionalism at all times in all aspects.

STAFF NURSE (NURSE VOLUNTEER) February 2007 to April 2007

●Employer : Bulacan Medical Center

●Bed capacity/Short description : 300 bed capacity, public tertiary

of the hospital

●Unit/Area : Med-Surg, General Ward

Comprehensive Job Description

Primary nursing duties focus on bedside care which includes carefully and properly executing doctor’s orders and vital signs taking. Maintaining patient’s comfort, and safety at all times. Observing proper nursing techniques in administering IVF, injections and other related procedures. Report any untoward incidents with regards to patient’s confinements or if there’s any abnormal reaction to a certain medication or procedures done. Maintain sanitation of the area. Observe proper hygiene at all times especially when doing bedside care. Proper documentation/ charting of patient’s hospital records. Respecting the rights of patients to confidentiality and privacy, and maintain professionalism in all aspects at all times.

STAFF NURSE (NURSE TRAINEE) _ September to November 2006

●Employer : Metropolitan General Hospital

●Bed capacity/Short description : 200 bed capacity, private tertiary

of the hospital

●Unit/Area : Pediatrics, Maternity, Med-Surg

Comprehensive Job Description

Primary Nursing duties which includes receiving patients from the ER, history taking, vital signs taking, and other related procedures. Bedside care which includes properly and carefully executing doctor’s orders, maintain the comfort and safety of the patient, reporting untoward incidents or abnormal reaction from medications or procedures done, proper documentation of patient’s hospital records and respecting patient’s right to privacy and confidentiality. Maintain proper hygiene at all times especially during contact with patient. Observe proper techniques when performing nursing procedures such as IVF administration, injections and other related procedures. Observe proper sanitation in the entire area of duty. Maintain professionalism in all aspects at all times.

Trainings/Seminars / Certificates Received:

- Basic Occupational Safety and Health Training for Nurses, June 13 to 15 and June 20 to 22, 2019

OTHER INFORMATION / INSTRUCTIONS:

I resigned wayback May 2012 from my regular nursing job to be a full time mom. Since then I wasn’t able to work and was pregnant again by 2014. During my idle times, I join nursing forums online to keep me updated. I also keep on searching for home-based jobs from time to time but to no avail. Until I was able to land a part time/ freelance online job last July of this year as a virtual assistant for a local company. And I also took a week of paid training as a Homebased Virtual Medical Assistant last month but wasn’t able to continue as a full time employee because of technical issues on my part which the management was very strict at.

Virtual Medical Assistant Trainee (home-based) September 26, 2017- Oct. 4, 2017

Transmedd/ Apexteleservice

Graveyard Shift (9pm to 6pm Philippine Time)

Trainings in US health insurance, Electronic Clinical Works System, Outbound calling for precertification process for medical procedures (sleep testing, diagnostic imaging), HIPAA, Electronic Medical Records, clinical facility process flow, a bit of medical coding

Ony Entertainment/ Pediatrica Inc. July 10, 2017- November 30, 2017

Part time Virtual Assistant/ Project Manager (Home-based)

Responsibilities: Search for schools in the internet within my assigned area particularly those with elementary department and call them to introduce our promotional tour for our product ( which includes puppetry show, gifts and freebies after the show and parenting seminar) and get their email address and name of the principal/directress/ school coordinator so we can send them our proposal letter. I do this in order to have bookings for the tour. The school who wants to book needs to complete first a requirement which is mention in our proposal letter. After they agreed with the requirement, they will give me a date, ask the admin if that date is still available, then if it is available, I book them for that date. I also do follow ups for the remaining schools thru emails and Facebook messenger chat after a week of sending them emails. I organize and encode my list in Excel spreadsheet and send them Friday afternoon to our admin via email.

PROFESSIONAL QUALIFICATIONS

Education

●Bachelor of Science in Nursing

Martinez Memorial Colleges, Caloocan

June 2002 to March 2006

●St. Mary’s Colleges (formerly St. Mary’s Academy) Baliuag, Bulacan

Highschool- June 1998 to March 2002

Elementary- June 1993 to March 1998

Examinations/Certifications taken and passed

PH Board of Nursing Licensure Exam

●License Number: 0396534

CPC-A (Certified Professional Coder- Apprentice granted by American Academy of Professional Coders)

● Certification/ Member ID : 01996733

PERSONAL INFORMATION

•Date of Birth : May 31, 1985

•Birth Place : Caloocan City, Philippines

•Gender : female

•Marital status : Married

•Contact person in case of : Maria Teresa Alejandrino/ 094********/

Emergency ******************@*****.***

CHARACTER REFERENCES

●Sharra Castillo

Center for Health Services Inc (CHSI)

HR Assistant

091********

●Shane Canones

Myhealth Cluster Supervisor

+63-995-***-****

********@********.**

●John Renz Bacani

Healthway CCS Officer

+63-917-***-****

********.******@*********.***.**

●Kristine Santos

HR Officer

Our Lady of Mercy General Hospital

(044-*******

Email: *************@*****.***

●Aventus Medical Corp.

HR Department

Call: (02) 840-05-88

E-mail: humanresources@aventusmedical

091*-*******



Contact this candidate