Administrative Assistant Office

Alice Wagner

Summary:

- Experienced Office Administrator with excellent interpersonal and organizational skills

- Conscientious, reliable, and team player

- Organized and work effectively with little direction

- Strong customer service skills

- Proficient in Microsoft Office Suite (Word, Excel, Access, PowerPoint) and Microsoft Project

- PIMS, MET, BORIS, MAXIMO, 737 5S Tracking Database (Pivot tables)

Work History:

Office Assistant, Executive Administrative Assistant

Job Shops 01/26/2006 – 04/10/2019

Organize the logistics and facilitation of large meetings/events – Recognition Events for the organization. Under general supervision, participates with organizational leaders in the development of All Hands Meeting Agenda gathering data from managers and HR. Under general supervision, assembles data from multiple sources. Also, create an Excel spreadsheet listing expenses, create formula and add 3-D pie chart in PPT. Took care of staff meeting agenda, update org chart and presentations, posting to the web, ran meetings from my laptop, fired up WebEx & Telecom in multiple sites.

Utilizing my ability to learn new systems and processes and to be very adaptable to working with a diverse group on a frequent basis, I am currently working contingent labor assignments for various organizations within The Boeing Company. Provide secretarial support to five vice presidents (John Matthews), six directors (Christopher M Cook), two account managers (Corey Golden), and many engineers in a very diverse office environment. Perform various secretarial support functions; include typing correspondence, meeting minutes and following up on action items that required coordinating meetings directed by Senior Managers. I provide calendar management Senior Managers and maintain the schedules for the area conference rooms. Arrange WebEx and Teleconferencing as needed and order food and beverages for meetings. I facilitate extensive business travel and accommodations and process expense reports utilizing EBC and Trips applications. Arrange export documentation for Senior Manager for International Travel. I receive and direct calls for vice presidents and directors, assist customers and government officials that requires a detailed knowledge of policies and procedures. Act with discretion and maintain confidentiality in the handling of sensitive and confidential information. I work efficiently with minimal direction in a team environment with other office administrators and management. I’m proficient with office computing applications and machines. I provide telephone support to senior directors while teaming with five Office Administrators. Extensive calendar management; email manager on pertinent meeting coordination arrangements.

The Boeing Company 1987 - 2002 Relocation, Acquisition, Disposition Analyst (Boeing Computer Services)

Monitor an online queue and process requests to purchase, move or remove computing equipment. Collect, organize and analyze end user requirements. Schedule IT technician to perform work and create work package for technician. Attend weekly facilities meetings and track status of group projects. Document desk procedures and train new employees.

Lead Analyst of Cost Savings Team – resulting in savings of $250,000 a day.

Coordinate with purchasing organizations and vendors to fulfill end user requirements. Familiar with distributed computing systems.

Chairperson of Pride, Progress and Productivity Committee (P3) overseeing employee recognition of 13,000 individuals.

Manage and track organizations computing budgets devices for 100 employees throughout Puget Sound with multiple budgets in a decentralized environment.

Interacted with customers by utilizing excellent organizational skills to arrange and coordinate technical support for installed hardware and software.

Clarify computing requirements and acquire resources to resolve computing related problems.

Gatekeeper for Boeing Computing Services (BCS) computing budgets for the Fabrication Division.

Program Manager and application support for three HP legacy systems in Auburn Data Center and Portland Data Center.

Responsible for supporting three HP legacy systems and process in Auburn Data Center to ensure capacity and trouble shoot problems to resolve equipment support. Coordinate planned computer downtime and procedures for unscheduled downtime. Develop a complete understanding of the BCA end-users business needs to effectively support those business processes. Serve as the primary liaison between BCA manufacturing, programming, operations and network control center (BNACC). Track all their equipment and communication, provide bar-code support. Coordinate all computing equipment moves with manufacturing and Information Systems.

Analyze customer computing requirements for the acquisition of hardware, software and peripherals. Coordinate with internal and external vendors (suppliers) to resolve problems ensure customers’ specifications were met. Realize the importance of the flow of goods and services to meet buyer behavior.

2002 – 2003 Student, Business Management (Full time)

Green River Community College (GRCC)

EDUCATION:

2000 – 2003 AAS Degree in Business Management Program, GRCC, Auburn, WA

1998 – 2000 Advanced Certificate, Personal Computer Applications, GRCC, ETC, Kent, WA (PCAS)

2003 Certificate, Accounting Clerk, GRCC, Auburn, WA

2003 Certificate, Business Management Supervisor, GRCC, Auburn, WA

2009 H & R Block Tax Preparation Course

2012, 2013 IRS Certified, United Way

2020 US Dept. of Commerce, Census Bureau – Census Taker

RELATED EXPERIENCE:

Chairperson: P3 Committee (1988 – 1989) Pride, Progress and Productivity (P3)

Organization Representative: Just In Times Newsletter (1998 – 1999)

Secretary – Treasurer (Delta Epsilon Chi – DEX) GRCC

AWARDS: Management Making Decisions (DEX)

HONORS: The National Dean’s List

Phi Theta Kappa

Volunteer – South Building Safety Warden and Safety Coordinator within the 9-96 Building

Volunteer – Kent Downtown Partnership

Volunteer – LeMay – America’s Car Museum and Family Collection

Email: ************@***.*** Cell: 206-***-****

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