Support Specialist Property Manager

Ronice Mavin

Orlando, Florida

228-***-**** *********@*****.***

Professional Statement

Property Management experience, skilled in coordinating vendors and teams for property’s services for properties over 300+units.

Driven, demonstrate ability to optimize management skills, improve resident’s relations, Supervisory experience of 8 to 14 employees

Current LIHTC property renovation experience. Skilled in coordinating vendors, organizing resident relocation, and facilitating owner, team, and contractor meetings.

Well versed in the use of the following systems: Fieldglass, P2P, Servicenow, Yardi, Blue Moon, MINC, HDS/WTCMS, MINC and AppFolio; as well as Microsoft Office Programs (Word, Excel, Power Point and Outlook).

Professional Experience

RMS Computer Corp. 2021 – 2023 New York, New York

Tech Project Coordinator HR/Finance (Citi Group - Tampa, FL)

Managed timesheet submission and manager compliance approval process

Managed project funding for non-employee

Managed compliance process and procedures with invoice submission and resolution for invoice/timesheets issues (ITRAC Report, Spend Depletion Report, Timesheet Pending Approval Log Report) but not limited to

Managed and maintained SOW and T&M work orders for accuracy submission in Fieldglass. Along with Vendors information in Fieldglass, P2P system for accuracy and payment.

Work with multiple collaborative teams in onboarding, sourcing, and non-employee management

Schedule Interviews, hiring event coordination, coordinating candidate’s start details with hiring managers, suppliers, and the onboarding team

Following up with managers on timesheet approval/spend depletion

Submitting employee rehire requests to Human Resources, assisting with contractor expirations and extension

Maintain employees profile records for accuracy in Fieldglass and Renault

Manage manager’s user access to Fieldglass

Genesis Properties 2020- 2021 Richmond, VA

Property Manager – LIHTC Tax Credit

Review rental application and recertification to establish eligibility in alignment with

compliance and company policies and procedures

Supervise staffing team on 8 (Assist Manager, leasing Agents, Maint. team) Provide guidance of

office procedures and policies, cross training, and advancement opportunities

Maintain payroll budget and submittal of staff work hours

Provide positive relations with residents for 3 properties (300 units)

Maintain accurate records of accounts, delinquency reports, rent posting, bank deposits, submit

invoices for payment and AR. Maintaining properties expenses within monthly budget

Submit weekly team meeting reports, monthly budgets (3 properties), move in/out accounting

Maintain open communication with vendors for property & resident’s needs

Maintain operational business flow during renovation and lease up while maintaining open

communication with development team and contractors

Community Housing Partners 2019- 2020 Williamsburg, VA

Acting Property Manager/Assistant Property Manager – RD/Tax Credit/Home Property

Recertification and rent collections

Supervised Leasing Agent, Temp Staff and Maintenance. Provide guidance of office

procedures and policies

Provide positive relations with residents for 3 properties - 250 units (Elderly, Family & Square)

Maintain accurate records of accounts, delinquency reports, daily rent posting, bank

deposits, submit invoices for payment and AR but not limited to

Show available units, submit weekly reports, schedule repairs, turns, inspection and

reasonable accommodation of units, submit PO’s

Review and processed rental application of potential new residents to establish eligibility in alignment

with company policies and procedures, reviewed/maintained application and renewal for compliance eligibility and guidelines

Maintain open communication with Maintenance team and Residential Services for

Resident’s needs and concerns as well as other sister properties

Maintain open communication with vendors for property & resident’s needs

RMS Computer Corp. 2016 – 2018 New York, New York

On-Boarding Specialist (Citi Group - Tampa, FL)

Ensured all resources are on-boarded in compliance with Investment Bank's due diligence process

Conducted new employees training of the procedures, policy and process of on-boarding and on-boarding system

Established all work order (T&M and Fixed Price) within the appropriate system, Creating/Maintaining proper reporting on all Statement of Work including bill rates, start dates, end dates, job description, renewal of existing contractor resources and spending depletion management

Responsible for accuracy and data integrity of contractor requests for approval, ensuring Recruiting Support resources achieve 24-48 hour cycle time for completion of on-boarding (Due Diligence, IDs, Visa clearance, Sanctions, Compliance and Work Order finalization) for all resources (onshore and offshore), including clearance and LCA authorization to start

Tech Staff 2015 – 2016 Tampa, Florida

Office Support Specialist III (City of Tampa-HR Risk Management)

Performed office duties but not limited to, record keeping, administrative activities, assignment of claims

Maintained claim files, composed correspondence and reports, verified proper procedures for initial submission of reimbursement; assisted and maintained accurate reports of property damage claims and reimbursement pay outs

Organized activities for employees Health and Wellness programs, assisted with new employee benefits package but not limited to but including health, dental, FMLA and/or ST & LT disability claims

T ESI/AGCI 2012 - 2013 Gulfport, MS

Office Manager Staffing Coordinator

Managed Gulf Coast Regional Field Office, recruitment and coordinating of interviews and interview process status; maintained employee and other administrative files, submit federal compliance documents

Maintained positive relationship with all department managers by conducting weekly meetings to discuss concerns, needs for department and identify their goals and the steps to achieve them, maintain supply schedule for each department, approving and submitting weekly payroll

Performed all new hire drug screening along with DOT/Non-DOT and Federal/Non- Federal drug screening and testing as needed, performed new hire orientation, recruiting candidates for open orders/processed manpower orders; performed safety training

Collected & reviewed new hire packet’s, prepared timesheets for payroll and weekly & monthly reports & invoices

Liaison for Construction Site Projects and Management; Gulf Coast Area Marketing & Networking Representative

Day & Zimmermann (DZ Atlantic Group) 2007 – 2015 Surry & Richmond, Virginia

On-Site Coordinator/On-Boarding Processor (Nuclear Contractor)

Supervised and managed in-processing team. Provided guidance of in-processing procedure, provided quality leadership, and coaching of processors to ensure accurate and quality customer service. communicated effectively both verbal and writing to provide clear direction to staff

Conducted new hire orientation and safety training; set work schedule, approve, and submitted timesheet into payroll

Reviewed/submitted/ Federal & State forms along with staffing company new hire packet forms & security/background documents, maintained processing procedure and policy for Nuclear access; Scheduled interviews for psychological evaluation, reviewed/verified/submitted I-9 and EEO compliance; schedule training and all work-related physicals

Coordinated job fairs, certified Admin in Safety Data Observation Program, processed termination, reduction in force and exit interview paperwork; recruited for next job requisition

Education & Achievements

Tidewater Tech Vocational Certificate in Micro-Computers and Business Management, 1991 Hampton, VA

American Cancer Society Volunteer (Patient Transportation/Benefit Fundraising)

Fair Housing Certificate

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