Carrie E Scott
**** ******** ● Graham, Texas ****0 ● 940-***-**** ● ************@*****.***
Food Service Manager
Occupational Skills
Conversant in Spanish,
Can operate personal computer,
Microsoft Word, Powerpoint and Excel, and data entry,
10 plus years customer service experience,
Copiers, printers, scanners, and fax machines, and
2 plus years supervisory experience.
KEY COMPETENCIES
Monitoring
Reading Comprehension
Speaking
Writing
Mathematics
Management of Personnel Resources
Time Management
Active Learning
Active Listening
Service Orientation
Instructing
Persuasion
Negotiation
Coordination
Social Perceptiveness
Critical Thinking
Learning Strategies
Complex Problem Solving
PROFESSIONAL EXPERIENCE
Food Service Worker
November 2016 - August 2017
SUBWAY
graham
I was responsible for taking orders and making the sandwiches
keeping the store clean and the customers happy and making sure we had fresh product at all times
Compile and balance cash receipts at the end of the day or shift.
Resolve customer complaints regarding food service.
Train workers in food preparation, and in service, sanitation, and safety procedures.
Greet and seat guests, and present menus and wine lists.
Present bills and accept payments.
Schedule parties and take reservations.
Guest Service Manager
June 2013 - June 2016
MCDONALDS
Graham, Tx
As the guest service manger my job duties where to in sure the safety of our guest and our employees at the same of making sure that the service was correct and friendly. I was to also go over the waste and the money that came in if the there was in thing wrong or missing with the money i was to find out what happened and where it went. I also assigned jobs to the other employees and made sure that they were doing their job correctly
Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
Manage staff, preparing work schedules and assigning specific duties.
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Oversee activities directly related to making products or providing services.
Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
Manage the movement of goods into and out of production facilities.
Locate, select, and procure merchandise for resale, representing management in purchase negotiations.
Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
Plan and direct activities such as sales promotions, coordinating with other department heads as required.
Direct non-merchandising departments of businesses, such as advertising or purchasing.
Home Aide
May 2010 - May 2011
OUT REACH
Wichita falls
I was responsible for taking care of the clients needs and i also cook their food
Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
Check patients' pulse, temperature, and respiration.
Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.