NAVID

RODRIGUEZ

Customer Service Specialist

Business Managment

SUMMARY

CONTACT

More than 15 years experience as Personal Sales and Customer Service Representative.

Oriented to solve problems.

Outgoing and detail-oriented, proficient at building and maintaining professional relationships.

+809-***-****

Navid Rodriguez

adw8mj@r.postjobfree.com

@rodriguez_navid

EXPERIENCE

LANGUAGES SKILLS

Customer Care Advisor Scotiabank GBS DR

2022-06 CURRENTLY

- Call services: database update, fund s transfers, products and services payment, online banking reset, bank account upgrades and closing.

- Communications major seeking to improve and provide a professional and friendly atmosphere for customer.

• English Fluent

• Spanish Native

• Critical Thinking Great

• Dealing with complaints

Great

Customer Service Agent ERC Contact Center

201*-**-****-**

- Altice s Project: providing high quality services. Answering services questions, database update and technical support. EDUCATION

Customer Service Representative Alorica Inc.

201*-**-****-**

- Verizon s campaign, answering products amd services questions, updating customer s information and troubleshooting. Bachelor s Degree in

Business Administrarion

2004 2009

Universidad Tecnologica de Santo Domingo

(UTESA)

- Math s monitor

INTERN VOLUNTEER

EXPERIENCE

Currently TEAM LEADER Catholic Church.

2008 LAUNDRY ASSISTANCE Willow Brook

Lodge (TN, EE. UU.) Summer Work Exchange.