Service Representative Agent

NAVID

RODRIGUEZ

Customer Service Specialist

Business Managment

SUMMARY

CONTACT

More than 15 years experience as Personal Sales and Customer Service Representative.

Oriented to solve problems.

Outgoing and detail-oriented, proficient at building and maintaining professional relationships.

+809-***-****

Navid Rodriguez

*******@*******.***

@rodriguez_navid

EXPERIENCE

LANGUAGES SKILLS

Customer Care Advisor Scotiabank GBS DR

2022-06 CURRENTLY

- Call services: database update, fund s transfers, products and services payment, online banking reset, bank account upgrades and closing.

- Communications major seeking to improve and provide a professional and friendly atmosphere for customer.

• English Fluent

• Spanish Native

• Critical Thinking Great

• Dealing with complaints

Great

Customer Service Agent ERC Contact Center

201*-**-****-**

- Altice s Project: providing high quality services. Answering services questions, database update and technical support. EDUCATION

Customer Service Representative Alorica Inc.

201*-**-****-**

- Verizon s campaign, answering products amd services questions, updating customer s information and troubleshooting. Bachelor s Degree in

Business Administrarion

2004 2009

Universidad Tecnologica de Santo Domingo

(UTESA)

- Math s monitor

INTERN VOLUNTEER

EXPERIENCE

Currently TEAM LEADER Catholic Church.

2008 LAUNDRY ASSISTANCE Willow Brook

Lodge (TN, EE. UU.) Summer Work Exchange.

Contact this candidate