IT/MIS Staff

ROSE ANN C. GELICAME

Angono, Rizal 093******** ***********@*****.***

A detail-oriented and organized professional with 7 years of experience managing real estate administration databases, ensuring data accuracy and security, preparing financial reports, managing operations with third-party vendors, providing technical support, and initiating process improvement projects. Good communication skills and ability to work well in a team environment.

PROFESSIONAL EXPERIENCE

STA. LUCIA REALTY & DEVELOPMENT INC. Mandaluyong City IT/MIS Staff Nov. 2015 – Feb. 2023

● Managed the real estate administration database and performed regular backups of dump file and load in Progress system.

● Ensure data accuracy, integrity and security of more than 300k accounts by conducting regular audits and quality checks.

● Prepare and analyze the financial reports like installment projection receivables report to executives and other stakeholders.

● Managed operations with third-party (Join Venture) and generate reports monthly collection, subsidiary ledgers and account status to be sent via email.

● Respond promptly to queries, either in person or over the phone and email, ensuring that they receive the information they need in a timely and accurate manner.

● Analyze data from various sources to provide insights and recommendations that can help other departments and branches make informed decisions.

● Provide technical support to end-users and resolve hardware, software, and network issues.

● Processed and authorized to sign the various clearances, such as deeds of absolute sale, transfers of rights, letters of guarantee, extrajudicial settlements with deeds of sale, and etc.

● Responsible for Progress Erealty system updates, such as new projects with map reading and plotting, lot prices, lot terms, change of area, new buyer’s info sheet and etc.

● Trained and mentored new employees on proper protocols, work standards and in updating client information.

● Identify business challenges and initiate process improvement projects.

● Responsible for auditing of Data inventory to ensure that system is populated of verified data only in preparation for the enhancement of Erealty(Progress) System.

Web Booking Admin

● Worked as temporary web booking admin.

● Responsible on Web Booking System maintenance such as daily monitoring of reservations and sending notices to the Marketing Arms.

● Generates, receives, and reviews computer produced output, verifying for completeness and accuracy, consulting with other department and initiating corrections when required.

● Respond to queries either in person or over the phone.

● Responsible on Web Booking updates such as lot prices, terms, new condos, subdivision, number of available lots, sold lots, images of subdivision and condos, etc. which will guide the marketing arms and the whole company branches.

● Set ups and maintains user system access according to established procedures.

● Analyzed and document processed and follow all guidelines.

● Responsible on reports requested by other departments. SKILLS & OTHERS

SKILLS:

● Proficient in MS Office (Advanced in Excel formulas e.g. VLOOKUP, Outlook, PowerPoint & etc.) Progress OpenEdge, Knowledge in SQL, Google Workspace(Sheets, Docs, Forms & etc.)

● Good communication and interpersonal skills, Data analysis, Detail-oriented, Strong analytical and problem-solving skills, Ability to work independently and as part of a team, Time management, Adaptability, Decision-making LANGUAGES: English & Filipino

CERTIFICATIONS: MS Excel Advance Formula by DSA(04-2023), Traversing through MS 365 for Future Ready Skills by DICT (04-2023), Containers in Azure – Participation by Styava.Dev (05-2023) EDUCATION

Montessori Professional College June 2012 – June 2015 Bachelor of Science in Computer Science

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