Data Entry Service Representative

DECHAISON WHITE

P O Box *** – Crosby, TX *****

Phone: 713-***-****

Email: *******@*******.***

OBJECTIVE

To work for an organization with the ability to perform general administrative duties, the potential to advance and grow to enhance my educational experience, knowledge, skills and professionalism. Solve problems, use creativity, and be effective efficient in a challenging position.

EXPERIENCE

PRESENT

UNIT SECRETARY

HCA Houston – Webster, TX

Assist with administrative task, customer service, direct visitors to specific areas in unit, handle incoming calls, transfer calls to proper department, create charts, transfer and discharge patients from system

Make request for patients, update patient records for physicians and nurses, keep records of all visitors, secure access to the department at all times, answer phone and transfer calls to proper department

Filing medical records, data entry, handles all clerical functions related to patient care as assigned, deliver and pick up labs, serve as a liaison within the unit both internal and external, schedule appointments manner

EXPERIENCE

JUNE 2021 – NOVEMBER 2021

SALES ASSOCIATE

Dixon JewELRY/Daniel & Co. – Humble, TX

Develop authentic relationships, assessing their needs, making personalized product recommendations, promoting the features and benefits of Daniel & Co., product knowledge, educate customers

Meeting weekly and monthly sales goals, maintain a flexible work schedule, ability to navigate between customers by providing excellent customer service, have a pleasant and positive attitude

Demonstrate problem-solving skills with unsatisfied customers, attention to details, open and close store, balance at the end of each day, take out jewelry and put up jewelry at the start and end of day

OCTOBER 2020 – MARCH 2021

OFFICE MANAGER

Benchmark Family services – League city, TX

Ensure the smooth running of the office on a da-to-day basis, manage team, support Regional Director, organize team meetings, events, fund raising, monthly reports, maintain calendars

Marketing, outstanding time management, strong professional communication skills, oral and written, greet visitors, answer phones, respond to emails

Ability to direct and motivate staff with clarity and composition, problem solving, creativity, monthly newsletter, adaptability, flexibility, to prioritize tasks, conflict resolutions

OCTOBER 2019 – OCTOBER 2020

ADMINISTRATIVE ASSISTANT

Sunbounce – Humble, TX

Handling incoming calls, take messages, manage filing system, faxing, record information as needed, greet clients and visitors, maintain documents, calendars, schedule appointments

Organize and maintain office, general clerical duties, errands, inventory control, coordinate, events i.e. birthday parties, holiday celebrations, special events and new hires

Aiding with virtual appointments for clients, physicians and nurses, assist case monitor with client review, monitor client’s binders for state regulations and compliance

FEBRUARY 2018 – DECEMBER 2018

ADMINISTRATIVE ASSISTANT

Boyscouts of America – Houston, TX

Administrative support to program director, support services, maintain staff paperwork, camp registration, prepare and distribute promotional flyers, sort incoming/outgoing mail, data entry

Answer incoming calls, check email correspondence, scanning, filing, faxing, update department calendars, prepare camps and events, process Eagle applications, assist volunteers, registration

Problem resolutions, data entry, of scholarship applications, assisting volunteers when needed, registration, and distribute camp equipment, inventory control, weekly reports

JUNE 2018 – NOVEMBER 2019

CASHIER/CUSTOMER SERVICE REPRESENTATIVE

Lowe’s - Houston, TX

Assist customers with orders, selection, purchases, 10 key, customer service, positive attitude, professional, friendly, alert, attention to detail, cash handling, balance at the end of shift

Respond to customer inquiries, promote warranties, protection plans, demonstration, preparation, knowledge of product, open new accounts, post payments on Lowe’s credit card accounts

Identifying and selling products based on the customer needs, including credit cards, installations, add-on sales, explain features and options, resolve issues

NOVEMBER 2017 – FEBRUARY 2018

SUBSTITUTE TEACHER/TEACHER’S AIDE

Goose Creek ISD – Baytown, TX

Follow lesson plans provided by the classroom teacher to provide an effective and efficient educational program for assigned students, implement instructional goals and objectives

Maintain discipline and classroom control that fosters a safe and positive environment for all students and staff, adhere to school policies and procedures

Continue as much as possible the routines and repetition procedures for the school and classroom to which assigned, adapt teaching methods to fit the needs of each individual student

JUNE 2016 – JULY 2017

ACCOUNT MANAGER

Dean’s Professional Services – Houston, TX

Frequent communication and teamwork with clinical operations staff, interaction with physicians and staff, correspondence, reply to emails in a timely manner

Develop a strong partnership to generate patient referrals through business to B2B sales, verify medical benefits, retrieve authorizations for treatment, maintain work queue

Provide updates, reports and feedback to management related to field activities as requested, support customers business needs, set department goals, serve as customers expert for all aspects

AUGUST 2016 – NOVEMBER 2016

MEDICAL BILLER

Psych On SIte – Houston, TX

Oversee daily billing for services, medical billing medical coding, charge entry, claims, payment posting, collections, scheduling and reimbursement, credentialing, update credentials

Examine patients encounter forms to verify diagnosis code, reconcile codes against services rendered, insurance verification, and customer service

Accurately input procedure and diagnosis in to billing software to generate claims, and obtain prior authorizations for treatment plan

EDUCATION

SEPTEMBER 2012

LETOURNEAU UNIVERSITY

BUSINESS MANAGEMENT – PENDING

GPA 3.5

SKILLS

CPR Certified, Credentialing, Customer Service, e-Document, EPIC Certification, ICD-9 Coding, Document Control, Insurance Verification, Microsoft Suite, Office Manager, Records Management, Test Proctor and Preceptor

SOFTWARE

Adobe Photoshop Kronos MS Windows Publisher

EPIC MS Access MS Word QuickBooks Goldmine MS Excel PP+ SAP

IBM Maximo MS Outlook PSR SharePoint

Internet Explorer/Intranet MS PowerPoint People Soft STEAM

Visio

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