Hr Assistant Customer Service

RACHELLE EDEE PIERRE

*** ******* ***

Trenton, NJ 08618

Mobile: 609-***-****

Fednerpierre65gmail.com / ***************@*****.***

OBJECTIVE

To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

SKILLS & ABILITIES

Fluent in Creole, French, and English

Ability to work under time/pressure

Active listening

Communication

Problem solving

Customer service

Organizer

EXPERIENCE

Compunnel, Inc- Generalist Specialist

03/13/2023- 05/09/2023

Onboarding- collect importing documents

Initiate background check, drug screen

E-verify application

Fill out I9 &W4 documents

Initiate payroll

SERV Behavior Health System-Recruiter/HR Assistant (Temp)

08/22/2022- 02/17/2023

Screening resumes of candidates that applies on Jazz HR and Indeed.

Call applicants for screening then to schedule them with teams interview that is created by me.

Contact both applicants and managers to make sure interviews are completed email links are received

Uses Excel, Outlook, 8x8, Microsoft teams, Indeed, ect

On boarding after the applicants get hired to schedule their screening to get clear to start trainings. Sending offer letters, and scheduling them with necessary test before starting training.

I then send the clear to start to all candidates, managers, and trainers before Monday of the start training day

Does job fair, have applicants apply, screen them, and schedule interview for the hiring managers

Walt Disney World- Trainer/Trainers Trainer/General Teller/ Coordinator (supervisor)

09/01/2018-07/19/2022

•Trained new employees and also College Program students on cashier, counter, stands, greeter, stocker, dinning room, kitchen and general teller.

•As a trainer I was responsible to make sure the employees are doing their job accurately.

• Train stockers to ensure proper inventory and stock. Receiving, verifying, and counting incoming shipments .

Unite HERE Local 737- Organizer/Shop Steward/Recruiter

08/2021-07/2022

•Complete surveys to recruiter the best candidate to because shop stewards and be part of negotiation

•Represented more than 1000 workers in 3 different resorts and restaurant at Magic Kingdom

•Help fighting issues with managers, complaints, job transfers, training, schedule bids, restrictions, ect,…

Universal Orlando- Trainer/Vacation Planner/Team Captain (Supervisors)

06/2016-09/2018

Taking phone calls.

Upsell express, annual passes, souvenirs, ect,…

Train new workers on register

Help Guest with vocational packages

As the food cart safety supervisor, I had to make sure that I attend every meetings once a month and make sure every single hazard are reported in a timely manner to make sure the employees are safe at all time.

EDUCATION

Mynard Evans high school Orlando, Fl 2013-2015

Purdue University Global Indiana, FL 2020- current

Associate in Business Administration HR (2022)

Bachelor in Business Administration HR (Current)

CERTIFICATION

D security license

‘A’ Honor Roll

Parenting Class

High School Diploma

Reference

Isaac Cropp (Union Director) (407) 595- 7541

Junior Altidor (Disney Coordinator) (407) 624- 8503

Assed Daoud (SERV Coordinator) (732) 692- 9006

Courtney Clark (SERV Coordinator) 609-***-****

Contact this candidate