Laverne Fitzhugh
Centerpoint, Alabama 35215
205-***-**** email: **************@*****.***
Objective: I am seeking competitive and challenging environment where I can serve your organization and establish a career for myself.
Summary: I’m a talented and competent Executive Housekeeper with vast background directing and organizing housekeeping processes and employees of housekeeping department; synchronizing among housekeeping teams to examine allotted areas to make sure standards are met.
Qualification:
Over 16 years’ experience in housekeeping background, with three years in laundry and management.
● Able to work as a role model in submitting with managerial uniform code
● Outstanding knowledge and insight of the color coding system use
● In-depth knowledge of safe practice in the use of manual cleaning equipment
● Huge knowledge of secure practice in utilization of the electrical cleaning equipment
● Deep knowledge and responsiveness of and an ability to accomplish cleaning duties to the standards.
● Special ability to make sure standards for clearance of household wastes are met
● Ability to guarantee safe practices in managing, isolation and clearance of the hotel.
● Thoughtful ability to do proper disposal of personal protective equipment after use Hyatt Place Hotel, Hoover
Housekeeper (2016-Present)
● Responsible to maintain the housekeeping daily activities.
● Vacuum all rooms including behind furniture clean carpet, dusts and cleaning bathrooms.
● Maintained list of vacancy rooms ready to clean.
● Ensured clean uniforms and maintain positive working relationships to the guests.
● Ensured standards of guest rooms.
● Solved guest problems to exceed customer expectations. St. Vincent’s Hospital Housekeeper (2015)
● Routinely clean patient rooms, nursing units, surgical areas, administrative offices, laboratory areas, waiting areas and public restrooms, as well as launder all hospital linen.
● Using various cleaning chemicals and disinfectants, housekeepers wipe equipment, clean furniture, polish floors and vacuum carpets.
● Make beds, empty trash and restock medical supplies, also collect dirty laundry from all patient areas and distribute the clean linen and hospital gowns back to the appropriate floors.
● Using cleaning supplies and equipment are an essential part of the position. ONIN Staffing Housekeeper, Residence Inn (2014)
● Cleaned lighting and bathroom fixture
● Gathered and disposed trash, recyclable and other wastes
● Moved, and helped in moving, office fixtures and equipment
● Offered washrooms with a soap, paper product and other needed supplies
● Monitored and informed unusual situation on belongings and grounds
● Cleaned and hung the drapes, the Venetian and the vertical blinds; cleaned, dried towels
Hampton Inn, Trussville
Assistant Executive Housekeeper (2011 to 2013)
● Established standards and processes for housekeeping employees work, and planned work timetables to make sure satisfactory service
● Inspected and evaluated physical situation of establishment, and submitted to the management suggestions for painting, furnishings, repairs, transfer of equipment, and space reallocation
● Regularly inventory supplies & equipment
● Read trade magazines to stay informed of fresh and improved cleaning techniques, supplies, products and equipment
● Organized and directed departmental teaching programs, resolved staff problems, hired new staff, and evaluated employee performance and work relationship
● Maintained records and prepared periodic activities and staff reports for by management review
● Selected and purchased new furnishings
● Evaluated records to estimate department employee’s needs, and to get ready budget
● Done cleaning tasks in cases of urgent situation or staff shortage Jefferson County Rehabilitation- TRC Staffing Agency Housekeeper (2011)
● Cleaned lighting and bathroom fixture
● Gathered and disposed trash, recyclable and other wastes
● Moved, and helped in moving, office fixtures and equipment
● Offered washrooms with a soap, paper product and other needed supplies
● Monitored and informed unusual situation on belongings and grounds
● Cleaned and hung the drapes, the Venetian and the vertical blinds; cleaned, dried towels
Hyatt Hotel, Hoover
Assistant Housekeeper (2009-2011)
● Responsible to maintain the housekeeping daily activities.
● Vacuum all rooms including behind furniture clean carpet, dusts and cleaning bathrooms.
● Maintained list of vacancy rooms ready to clean.
● Ensured clean uniforms and maintain positive working relationships to the guests.
● Ensured standards of guest rooms.
● Solved guest problems to exceed customer expectations.
● Provided training to new employees, given monthly safety training, and effectively preventing injuries.
● Communicated effectively with all hotel departments for all guests. Education Details: 1994 Frenship High School Lubbock, Texas