SHANELL MORGAN

Student

**A Ffrench Avenue, Port Antonio, Portland JMBPD15

876-***-****/ 876-***-****/ 876-***-**** • adw8jl@r.postjobfree.com

Summary Statement

Hard-working student with proven leadership and organizational skills, and minute attention to detail. this, seeking to apply my abilities to fill the internship role in your company. I am a dedicated team player who can be relied upon to help your company achieve its goals at its full potential.

Work Experience

Host • Mezzanine, 7821 Horseshoe Bay Road, Egg Harbor, Wisconsin 54209, USA August 19, 2022 - September 3, 2022

The hostess seated guests, and manage seating charts. Answer customers’ questions via telephone or face-to-face.

Busser, help cleaning, setting tables, rolling silverware, and water tables.

Barista • Chocolate Chicken,781 Horseshoe Bay Road, Egg Harbor, Wisconsin 54209, USA May 18, 2022 - September 5, 2022

Serving and preparing a variety of coffee drinks. Selling merchandise such as coffee mugs, deserts (assorted chocolate and ice cream), and apparel.

Housekeeper • Newport Resort, 7888 Church Street, Egg Harbor, Wisconsin 54209, USA June 1, 2022 - August 18, 2022.

Housekeeping ( cleaning rooms, maintaining lobby area, and doing laundry)

Receptionist • Newport Resort, 7888 Church Street, Egg Harbor, Wisconsin 54209, USA June 3, 2022 - June 15, 2022

Assisting customers, Check in/Check out, replenishing towels and condiments for the pool area and at the desk. Make maps and room keys for customers.

Kitchen Support (Barista, Host, Busser, Cashier, Food Runner)• Fireside Restaurant/Big Easy USA, 7755 Hwy 42, Egg Harbor, Wisconsin 54209 May 2, 2022 - August 12, 2022.

There was not a specific position; Positions at Fireside Restaurant and Big Easy are as follows :

Barista, preparing and preparing a variety of coffee drinks. Cashier, taking customers' orders. Food Runner, Busser, and a Hostess.

Grill Cook • Cracker Barrel, 1295 Wisconsin Dells Pkwy, Baraboo, WI 53913, US.A June 4, 2021 - September 6, 2021

Grill Cook

Line Chef (garnish and plate meal)

Cleaning protocols (cleaning the kitchen)

Housekeeping • Kalahari Resort, 1305 Wisconsin Dr, Wisconsin Dells, WI 53965, USA May 15, 2021 - September 7, 2021

Clean and mention attractive guest rooms which include Royal and different types of Suite rooms.

Receptionist/Customer Service Representative • Great Huts Resort, 8-10 Boston Bay, Port Antonio, Portland July 29, 2019- August 16, 2019, Smooth check-in/check-out for guest

Relay the necessary information to guests for good customer satisfaction

Communicate with guests/potential customers/individuals face-to-face or by phone

Record Keeper • Papine Police Station, St. Andrew, Jamaica September 2018

Filing Clerk • Ministry of Education Region 2, Passley Gardens, Port Antonio, P.O. Portland July 3, 2016 - July 29, 2016

Record Keeping/Filing • National Water Commission, Harbour Street, Port Antonio May 4, 2016 - June 28, 2016

Education

Bachelors in Finance and Marketing (pending) • University of Technology, Jamaica, 237, W.I. 6 Old Hope Road, Kingston

Certificate of Diploma • Port Antonio High 2015 - 2017 Lower and Upper Sixth Form

High School Diploma/ • Port Antonio High 2010 - 2015 Port Antonio Infant 2003 - 2004 Apex Kindergarten 2002 - 2003

Skills

Negotiation

Team Management

Interpersonal

MS Excel

MS Word

Visual Arts

Problem-solving

Creativity

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