Administrative Assistant Time Receptionist

Sheryl Baker

Committed, Reliable, Fast-paced learner

Waco, TX

I am an experienced, dedicated employee with a proven track record of success. I'm looking to apply my skillset and experience to grow and expand with your company. I have a strong background in written/oral communication, Microsoft Office and Quality Control. I am eager to bring these skills to your company, seeking a new opportunity to expand my skills and experience. Authorized to work in the US for any employer

Work Experience

Manufacturing Technician

Abbvie

February 2022 to Present

Operate Machinery to ensure continuity of product production,fill orders, palletize and wrap pallets, maintain computer and written documentation for nightly production, weigh fills for empty weights and fill weights, splice and replace seal plastic, I apply aseptic techniques to maintain sterile environment per standard operating procedure’s when indicated, Complete ongoing computer safety and SOP training. Caseworker

EMSI - Waco, TX

October 2019 to April 2021

As an EMSI case worker I reviewed Insurance applications, familiar with medical terminology, conditions, and medications. I answered a multi line phone and transferred calls to appropriate departments. I was a team leader and monitored 4 other employees within my circle. I tracked requests for medical records following protocol to maintain patient privacy and confidentiality as stated in the HIPPA guidelines and practices. I was responsible for conducting interviews to process insurance claims and handle follow up calls.

Process Checker

OWENS-BROCKWAY GLASS - Waco, TX

May 2011 to October 2019

Conducted tests to determine quality of raw materials, bulk intermediate and finished products May conduct stability sample tests

Used measuring gauges to measure different aspects of the bottles Operated carton machines

Bottle handlers - kept bottles moving and floors clean from debris Created a Visual Training Sheet on gauges and what pockets the defects run in Trained new process checkers

Worked overtime as needed

Breaker Machine Operator

Trane - Waco, TX

June 1999 to March 2009

Certified Break operator - able to read blueprints and make product accordingly Certified Punch operator - loaded sheet metal onto punch and entered data Copper bender

Worked on Assembly Line

Used glue guns

Volunteer Safety Auditor

Wait Staff Supervisor

RIDGECREST RETIREMENT CENTER - Waco, TX

March 2001 to January 2009

I started as a salad maker, I advanced to baker, and was promoted to wait staff supervisor. as a salad maker I prepped ingredients to prepare and serve patient trays for dining room and private dining. I prepared various physician ordered diets to include regular, mechanical soft and pureed to accommodate patient as ordered by physician. I was promoted to lead baker position which i held for four years. As lead baker my responsibilities included all breads and desert preparation and service. I then applied and was promoted to wait staff supervisor in Assisted Living. My duties included over seeing all wait staff to include schedule and patient services. I conducted interviews, checked references and determined eligibility for potential hires. I created material and presented for food safety to employees under my supervision. I handled staff scheduling to ensure adequate number of staff on duty. Education

certificate in Medical

McLennan Community College - Waco, TX

January 2002

High school diploma or GED

Skills

• Inspection

• Assembly Line

• Forklift

• General Labor

• Press Brake Machine

• Calipers

• Blueprint Reading

• Fabrication

• Quality Inspection

• Manufacturing

• Assembly

• Clerical experience (1 year)

• Aseptic Technique

• Cashiering

• Hand tools

Languages

• English - Expert

Assessments

Work style: Reliability — Proficient

October 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Administrative assistant/receptionist — Proficient October 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Customer service — Proficient

April 2023

Identifying and resolving common customer issues

Full results: Proficient

Customer focus & orientation — Proficient

April 2023

Responding to customer situations with sensitivity Full results: Proficient

Manufacturing fit — Proficient

October 2021

Measures the traits that are important for success in manufacturing roles Full results: Proficient

Attention to detail — Proficient

October 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I volunteered at Legal Aid in 1983 during my Senior Year. Duties included answering and transferring calls to attorneys on a multi line phone. Greeted potential clients as they enter the facility. I would initiate paperwork for potential clients and enter their information into the computer. I filed documents for attorneys. I transitioned into a temporary full time receptionist while the permanent receptionist was out on maternity leave.

I achieved knowledge and skills in the medical field during my clinical rotation at Hill County Hospital to include familiarity with medical terminology, medical protocols, patient rights to confidentiality and privacy. I became familiar with medical procedures and scheduling follow up appointments for patients returning for post procedure medical care.

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