Customer Service Medical Billing

JAmicheal Clark

*** * ****** ** *** *** Los Angeles,CA 90019 adw8hy@r.postjobfree.com 213-***-**** main phone

STATEMENT

Dedicated individual with over 15 years of sales and customer service experience. Advanced clerical skills, answering phones at high call volumes, greeting patients, scheduling meeting or appointments. Expert at working with Mac, P.C and peripheral equipments as well as office computer applications.

SKILLS

• Sales

•Customer Service

• Type 45 WPM

• Leadership

• MultiTasker

• Reliable

• Billing

• Accounting

Answering high volume phone calls

Scheduling patients appointments and meetings

PROFESSIONAL EXPERIENCES

County of Los Angeles Department of Health ( Mid Valley Comprehensive Center)

2021- Current

Intermediate Clerk

Interacting with Patients, working along side the Doctors and Nurses checking patients in . Ensure all documents and properly tasks are met before the patients meeting with the doctors . Making sure that the patient charts are updated and up to code on the EMR integrated software. Lastly taking high volume calls from patients to schedule appointments to get a visit with their primary care physicians or specialist depending on their particular request of care .

Allied Protective, Los Angeles CA. 2019 – 2021

Security Profession

Providing excellent security services, observing and reporting necessary issues, incidents and daily activities reports. Ensuring the client’s purpose is achieved while keeping the post safe and secure.

FedEx Office, Los Angeles CA. 2008 - 2016

Sales Manager

Monitoring different projects for client’s budget to meeting their expectations along with my projected monthly sales amounts. I also took the responsibility to show my team members how to upscale and create quotes with proper pricing.

UCLA 200 Medical Plaza, Westwood C.A 2005-2007

Senior Patient Escort

Assisted patients arrive on time to doctor’s appointments and return them safely back to their cars.

Provided people with information and answered their questions while working the information desk.

EDUCATION & DEGREES

2000 – 2004. Fairfax High School, High Diploma

2004- 2006 Santa Monica City College

2006. -2008 Los Angeles City College, AA Degree

2019 – 2020. Downey Adult School, Medical Billing and Coding Certification

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