Various skills in different positions
Resume:
CINDY BANERAS
*** ****** **, ******** ** *****
********.*****@*****.***
Objective
A highly enthusiastic professional individual seeking to obtain a position as an active and valued employee. A sharp problem solver with a courteous demeanor, involving responsibility and an adoptive team player. Meanwhile achieving advancement and gaining professional personal growth for the company. Skills/Acknowledgment
DOT medical card.
Class C License
ELD certified
2yrs OTR driver/team driver
DOT inspection Knowledge
GPS knowledge
Bilingual
MicroSoft Outlook
MicroSoft Word
Microsoft Excel
Microsoft Lync
Microsoft Map Point
Cisco Finesse Telephone System
NextGen-EPM/EHR system
Complaint Tracker
Alegis Enrollment Engine
Avalility RCM
GED/ESL pre-testing
Customer service
Cash register
Proctor certified
Phone orders
Mail sorting
Copy machine
Scanners/fax machines
PDF developer for customers
Email formatting
Drive-thru knowledge
Order/replacement of workplaces
supplies
Work Experience
AOM Freight Inc Rockford,IL 04/2020-Current
Truck Driver/Team Driver: (Class C License with medical card certified) Driven Hot Shot gooseneck 30-40 length trailers on heavy duty Ford truck. Driven 3 Car-hauler 50 foot length trailer with heavy duty Ford truck. Driven 26FT straight box truck with lift-gate and pallet-jack. Safety measures for post/pre-trip examination for all vehicles before each trip. All work freight was OTR/Local delivers with ELD/Paper Logs. Knowledge of several applications for GPS, and freight paperwork. 2
Alegis Care 1340 S Damen Ave, Chicago IL (04/2014 – 02/2020) Chronic Care Management/Medical Scheduler/Customer Service: Maintain multiple physicians/Patients clinical visits monthly. Overseen and updated patients personal and medical information. Attending and creating training models for new hires and staff. Answering incoming and outgoing phone calls and reply to messages. Respond to multiple emails from doctors and staff for correct information. Monthly insurance check for all patients in all markets. Entered complaints from doctors and patients with concerns and feedback to QA. Enroll new patients to our programs and explain all perks and benefits for our doctors. Always updated training for HIPPA requirements mandatory by health insurance company. Knowledge of multiple computers applications and systems for everyday use. A-Pro Service (Wilbur Wright College) 208 S LaSalle St, Chicago IL (11/2013 – 02/2014) Proctor/Administrative Assistant:
Assisted with GED/ESL testing and registration for new students in the adult education program. Greetings all new students and instructed all pre/post registration process. Translated for Spanish speaking students and answering various questions. Organizing all completed paperwork for data entry filing for main office. Chikago Pizzería 6149 North Milwaukee Ave, Chicago IL (09/2011 – 12/2011) Retail Sales/Cashier:
Accountable for all incoming and outgoing orders, such as pick-up or delivery. Presented great customer service with dine-in customer and staff. Kept a recurring count of all register draw currency and payouts for drivers. Maintain a clean and restocked work area for fellow employees. BPS Staffing Inc: (Blue-Cross Blue-Shield) 134 North LaSalle St, Chicago IL (12/2009 – 09/2010) Administrative Clerk/Data Entry:
Enrollment of IL BCBS 65 and older clients personal information onto database. Following procedures for various applicants requests. Use of certain website or transfer mistakes/missing information to correct department for code/process. Daily work activities are recorded and logged for everyday. Kelly Service (Steri-Pro Labs) 20 North Martingale Road, Schaumburg IL (12/2008 – 02/2009) Receptionist:
Greeting all visitors and customers on a daily basis and logged all individuals into business. Checked all voicemails and emails daily and sorted all outgoing and incoming mail. Answering incoming calls to correct correspondents and made outgoing calls for each day. Responded to customer complaints, comments and questions via phone and email. Organize monthly calendar and audit information for later date’s. Refilled supplies in closet and copier, called several service carriers for lab pickup. Created labels for labs to be sent by DHL, FEDEX, UPS and small business carriers. Arranged meeting lunches for all events and staff. 3
Zurich American Insurance 1299 Zurich Way, Schaumburg IL (03/2008 – 12/2008) Ricoh: Mailroom/Printshop/Shipping Dept.
Assisted customer in person and via phone with special requests for prints or shipping or mail sorting. Sorted incoming and outgoing mail for both buildings. Created binders for presentations for legal and various department. Transferred computer files into PDF format for various clients. Printed labels for small and large packages being shipped DHL or FEDEX. Delivered sorted mail though out the business and each department. Used scanner and copier for customer with requests on project’s. Maintenance jammed or low toner copier and call service technician for broken equipment. Maintain a clean and organized work area and restock and missing inventory. IBM/IL Department of Revenue (Red-light Service’s) Chicago, IL (05/2007 – 11/2007) ANOV-Docket Look-up Clerk:
Responsible for various case information and ticket video with files. Case files are sorted by four different numbers by docket categories. I carful scanned all files into database for further details and review. Reviewed photographs and video documentation for final determination for tickets. Sorted finished cases and files to payments to be processed and mailed. Bradford Exchange 999 East Touhy, Des Plaines IL (09/2004 – 01/2007) Mail Room Clerk:
Accountable for thirteen corporations business mail. Separated corresponds into categories such as payments, orders, catalogs and personal design. Inspected and arranged each company’s coupon forms into piles for scanning into business database. Assisted team leads and co-workers on urgent or old mail. Organized and provided work for other departments. Training with new employees and preparing examples for visitors that toured our company for a overview. Maintain a well cleaned work environment for my staff and restock supplies. Education
Carol Schurz High School 12th grade 1998
Studies: US studies, World history, English Literature Hobbies: volleyball, softball, reading and wood shop work Reference
Gerardo. J :AOM Freight Inc - Owner 708-***-****
Mayra Flores : Alegis Care – Team Lead 312-***-**** Myriah Madlock : Alegis Care - Co-worker 219-***-**** Priscilla Cepeda: Bradford Exchange- Team Lead 773-***-**** Omayra Virola : Friend – 407-***-****
Vanessa Flores : Friend – 682-***-****
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