Management, Administration, Sales Associate Customer Service

Linda Panken

**************@*****.*** *** N Sherman Dive, Indianapolis, IN 46201 317-***-****

Profile

I am a confident problem solver that provides excellent customer service. I am comfortable with resolving issues both with customers and coworkers. I am well organized and have good time management skills.

Education

Florida Community College of Jacksonville

AA, Business Administration

Experience

Stansberry Family Lafayette, IN

Live-in Caregiver July 2008 – June 2014

I was responsible for all aspects of direct residential care including, but not limited to, household finances, medication reminders, and transportation to appointments.

Hickory Farms Lafayette, IN

Store Team Lead November 2008 – January 2010

I successfully managed a seasonal kiosk for two holiday seasons at a busy mall. I was responsible for staffing and training new crew while providing excellent customer service while achieving sales goals.

Downey Creations LLC Indianapolis, IN

Field Jewelry Designer March 2003 – January 2008

Managed day-to-day operations of high volume location using superior customer service, leadership and communication skills. Trained and directed store staff to develop customer base and to accomplish their daily sales goals while maintaining excellent customer service.

Skills

Skilled with Peachtree, Quick Books, and MS Office software

Excellent time management, communication, and organizational skills.

Resourceful problem solver and decision maker.

References

Available Upon Request

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